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I have windows xp and it will not let me update my iTunes, it keeps telling me that I don't have a secure connection with the iTunes Store

I have windows xp and it will not let me update my iTunes, it keeps telling me that I don't have a secure connection with the iTunes Store

iPhone 5s, Windows XP

Posted on Sep 26, 2013 4:14 PM

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1 reply

Sep 28, 2013 9:49 AM in response to Mmiikkeedd

Hey Mmiikkeedd,



Thanks for the question. I understand you are experiencing issues updating iTunes. The following article may help to resolve your issue:


iTunes: About the "A secure network connection could not be established" alert

http://support.apple.com/kb/TS1470


"iTunes could not connect to the iTunes Store. A secure network connection could not be established.

Make sure SSL 3.0 or TLS 1.0 is enabled in the Internet Options control panel, then try again."


User uploaded file



If you continue to have issues, you might want to try the steps outlined in this article:


Trouble installing iTunes or QuickTime for Windows

http://support.apple.com/kb/HT1926



Thanks,


Matt M.

I have windows xp and it will not let me update my iTunes, it keeps telling me that I don't have a secure connection with the iTunes Store

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