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iOS 7 deleted all my PDFs on iBooks

13970 Views 52 Replies Latest reply: Mar 2, 2014 12:39 PM by Velvet Tonsils RSS
  • pbeaum Level 1 Level 1 (0 points)
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    Oct 30, 2013 9:07 AM (in response to Verzig)

    SAME issue and agree with Verzig. At least I now know that others are having the same issues and assume Apple are working on it.

  • dbkoch Calculating status...
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    Nov 13, 2013 5:55 PM (in response to pbeaum)

    Still nothing?

    I´ve tried deleting the database as one said, but nothing comes up. I even used a backedup database, but it only shows the name of the files I had, then the app realizes they´re not there and everything dissapears again!

    I think the iOS 7 update really DELETED every book and pdf I had... the whole collection!!!

  • Poetnerd Calculating status...
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    Nov 20, 2013 11:08 PM (in response to bradford889)

    Upgrades to iOS 7 seemed to be fine until the latest, 7.0.4.

    At that point a bunch of PDFs disappeared from iBooks.

    Apparently there are PDF files that kill the sync now.

     

    I'm installing the Adobe reader and will switch to that.

  • macamaddia Calculating status...
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    Nov 29, 2013 4:25 AM (in response to Poetnerd)

    I am having similar problems to what others have described. I wanted to ask a clarifying question, Poetnerd: Are you saying there is some way to access your files previously located in iBooks through Adobe Reader or are you just saying that's where you will open PDFs from now on? Thanks!

     

    I hope Apple can help us...

  • bradford889 Calculating status...
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    Nov 29, 2013 6:30 AM (in response to macamaddia)

    Hello Macamaddia   I think what Poetnerd means is what I referred to: that books previously purchased through the iBooks Store will continue to appear in iBooks, but PDFs that once appeared in iBooks (because they were sync'ed in iTunes to be in Books) will no longer appear in iBooks. You can however upload those PDFs into an app like Adobe Reader or other PDF readers (there are several apps that will do so). That was my experience.*

     

    I have contacted Apple about this on two occasions and they have been NO help. The first tier of Apple Advisors do not have the expertise to help. They don't know what to do. I have even spoken to 2nd Tier Advisors and they cannot change it. It seems something only the software engineers can change. This has been my experience.

     

    The one exception with PDFs seems to be that I downloaded the Procreate app manual, and that PDF still shows up in iBooks. Most PDFs that open on the iPad merely open through Safari.

     

    *UPLOAD PDFs into iTunes: if you have a PDF reader app on your iPad (like Adobe PDF Reader or PDF Reader by Kdan Mobile Software) when you sync in iTunes, select your device (at left) then go to Apps, scroll down to FILE SHARING, select the PDF reader app. To the right of the Apps (listed) it shows DOCUMENTS. At the bottom of DOCUMENTS you will see the ADD and SAVE TO buttons. If you select ADD, it will open a browse window where you can navigate to your folder where you have located your PDFs, and upload them to the app. When you SYNC all those PDFs will upload to the app. On your iPad you will then open the app to access those PDFs.

    The SAVE TO button allows you to Save, or backup, the documents in that app.

     

    Hope that helps.

  • Poetnerd Level 1 Level 1 (0 points)
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    Nov 30, 2013 9:23 AM (in response to bradford889)

    Yes, I was planning to do what bradford889 did, and stop using iBooks for problematic pdf files.

     

    But it turned out that my problem was NOT an issue with iOS 7.0.4 deciding it didn't like some pdf files.

     

    The root cause of my distress was:  My desktop machine hard drive was going bad.  A corrupted couple of files caused iPad sync to seize up and not complete.

     

    I've got a new hard drive, and recovered my desktop, and now everything works fine for me.

  • bgwilson42 Calculating status...
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    Dec 30, 2013 7:11 AM (in response to Verzig)

    Just upgraded from iOS 7.0.3 to 7.0.4 on my new iPad Air last night.  Opened iBooks this morning and within a couple of seconds all my PDFs disappeared!  They were fine on 7.0.3.

     

    I'm a software developer and have been on a major campaign this year to go all digital with my technical books.  I had a lot of PDFs (over 100 I would say), and now they're all gone!  What a disaster!

     

    As I said at the top, this was working OK on 7.0.3, anyone try restoring to that and seeing if PDFs work?

  • bradford889 Level 1 Level 1 (0 points)
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    Dec 30, 2013 8:22 AM (in response to bgwilson42)

    there is no going back to a previous iOS. Apple has made sure of that. I've tried and talked to tech support about it. See my previous post on this issue. The majority of PDFs will not open in iBooks any longer. However if you follow my instructions posted previously there are at least two apps on the iPad that will properly display PDFs. One is Adobe Reader.

  • emilyfromseattle Calculating status...
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    Jan 5, 2014 9:16 PM (in response to bradford889)

    I downloaded Adobe Reader for my iPad and I can add PDFs when I sync just like you said. My question now is how do I get back the 100 or so PDFs that I had saved in iBook?

  • bgwilson42 Level 1 Level 1 (0 points)
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    Jan 6, 2014 5:08 AM (in response to emilyfromseattle)

    I found my pdfs in iTunes using Finder, under this folder:

     

    <username>/Music/iTunes/iTunes Music/Books/

  • bgwilson42 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 6, 2014 5:10 AM (in response to Verzig)

    I downloaded the Adobe app for iPad, that seems to work well, but I did notice that the Kindle app will also handle PDFs, think I'll use that for things that I only have in PDF format.

  • bradford889 Level 1 Level 1 (0 points)
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    Jan 6, 2014 7:45 AM (in response to emilyfromseattle)

    Hello EmilyfromSeattle

    bgwilson42 is correct. However, if you have gone into iTunes Preferences under the Advanced tab, it will show you the location of the iTunes Media folder. It might also be this:

    Users > Music > iTunes >  iTunes Media

  • djulz Calculating status...
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    Jan 6, 2014 7:52 AM (in response to Verzig)

    Ok, got a new way! When passing to a new Ios version (ios7) all my PDFs were gone. When opening the ibook app on the Ipad, I briefly saw all my PDFs, then they disapeared!
    So my solution, was to hook the Ipad to the computer, open Diskaid (latest version), and browse storage>apps>ibooks>inbox then copy each PDF back to an iApp that supports PDFs via Diskaid. In my case I use Documents by Readdle, an amazing tool. On the Ipad, via Documents, I open the PDF, then I ask the app to open it in Ibooks. It works! Its a bit slow, but its ok, since I found everything again! Of course if you look into the >inbox from the app, you will see you have twice the same documents, just erase the old ones and you are good to go!

  • Mizzlola Calculating status...
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    Jan 10, 2014 6:22 AM (in response to Verzig)

    This is so stupid. I suggest that we all should complain about this. I also lost my books on book creator after updating... :( I think apple should do something about this... The backup is already there. One of the best things with the iPad is iBooks, but not anymore:(

  • bradford889 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 10, 2014 6:33 AM (in response to Mizzlola)

    Mizzlola,  IF Apple truly cared about it's users it would have solved this a long time ago. I called them during the first two weeks of launching iOS 7. The answer is got was that the engineers would have to write code to correct the problem. I say this as an avid Mac user for over 20 years. I'm sure many people have complained. Btw, if you go to Apple's website for support and indicate that your problem is a result of a iOS update they will not charge you for support. And use this link

    http://www.apple.com/feedback/

     

    give feedback so they know what needs to be fixed.

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