7.0.2 update broke iphone

I have a similar problem. My 4S phone is now dead. Upgrade stuck on "plug into iTunes". iTunes says phone is in recovery mode, click ok to erase all data and media and install factory defaults!!! What is going on???

Sadly, I have the exact same problem. Apple is better than this, and I am very disaapointed because now my iPhone will not work.

This same problem happened to me, but with the 7.0. I spent over an hour with an Apple guy in chat trying to find out what happened. He told me that right before it crashed, it backed up everything. So all I had to do was press restore (as in delete everything), then updated it, then luckily it asked me if I wanted to restore my phone to the way it was before. That took about 20min and then BAM my phone was back to the way it was! and everything is on it! 🙂

similar for me as well. accepted update. stuck in the itunes plug screen. frustrating. very frustrating

same here! phone is dead! anyone from Apple that can respond here???

Hi Guys/Gals,

I had the same Issue updated my Iphone 4s to Ios 7.0.2 and my iPhone got stuck in recovery mode

Here is the steps to fix it

1. Put your phone in DFU mode

Step One

Open iTunes and connect the iPhone to your Mac.

Step Two

Press and hold the Home button and the Sleep/Wake button at the same time.

Step Three

After exactly 10 seconds release the Sleep/Wake button. Continue holding the home button until you iTunes pops up a message telling you that it has detected an iPhone in recovery mode.

The iPhone screen will remain black

2. while you plugged your iPhone and opening the itunes go to windows/system32/drivers/etc and open "hosts" file as administrator with notepad

3. remove the last to lines with word apple in it

4. this is the most important action don't close the hosts file

5. while the hosts file still open go to itunes press shift + click restore choose the custom ipsw

6. Navigate C:\Users\<user name>\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates

7. Select the correct ipsw file for Iphone 4s select iPhone4,1_7.0.2_11A501_Restore.ipsw

8. Restore Iphone from iTunes(Factory Defaults)

And then you can restore you backups from iTune or cloud etc.

Anyone from apple? Please respond we have a serious problem here.. Please help us..

What if i dont have mac or any laptop? How can i fix this?

Apple don't read the forums, as you will read in all the other posts.

To restore your phone, follow the instructions above. It will fix your issue. It's normally your computer had a problem donwlaoding from the server along the way.

Without a computer, Domsrasing, you're not going to be able to do this. Either find someone with a computer or go to an Apple store. They'll be able to do it for you.

Same here with an iPhone 4S... I was able to recover using the two button method above but then it took another 1-1/2 hrs last night to move all my apps/songs/movies back onto it and fully restore where it was at before the crash. Installer is broken and is making me second guess any move to a 5S.

I am update my iphone 4 with wifi. it's all ok. now is 7.0.2

Frikkien

Thank you, that solved my problem and now I was able to restore my ipad and iphone 4s.

To fix on a mac open terminal and type or paste:

sudo nano /private/etc/hosts

Select exit and save.

then type or paste:

sudo dscacheutil -fllushcache

This happened to my 5s.

Mines just done this and I'm no good with computers so have no idea where to find the"hosts" etc aaarrrggghhh!!!!

***!?

totally bricked my 5... so frustrated right now. Friday night and no phone