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All replies
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Helpful answers
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Oct 7, 2013 6:52 AM in response to italiansodaby TWild,This is the error I am getting from the tail of the iPhoneUpdater log:
[06:46:10.1186] Failure Description:
[06:46:10.1186] Depth:0 Error:AMRestorePerformRestoreModeRestoreWithError failed with error: 36
[06:46:10.1186] Depth:1 Error:The operation couldn’t be completed. (AMRestoreErrorDomain error 36 - Failed to handle message type StatusMsg)
[06:46:10.1186] Depth:2 Error:The operation couldn’t be completed. (AMRestoreErrorDomain error 36 - failed to format effaceable storage)
I'm now wondering if it is a hardware issue with mine now
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Oct 10, 2013 10:33 AM in response to italiansodaby baseboy,To all! connect you phone to itunes! Then put your phone is DFU mode http://www.youtube.com/watch?v=ofpinyGlQ8I. After that will itunes see your as he is in recovery mode just folow the screen. when Itunes say dont disconnect your phone! Just disconnect and set your phone complete fresh and brand new with your own Apple ID.
Worked with I-Phone 5s IOS 7.02 for me just done it
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Oct 28, 2013 8:29 PM in response to baseboyby npoku,THIS SOLVED MY PROBLEM
Before I begin, let me tell you my scenerio.
Device: iPhone 5, with broken home + power button...opps
iOS: Initially had iOS 6, went to iOS 7 beta, and then I had to take my iphone to apple for a repair. The tech claimed they couldn't help me since I had the beta on my phone. So I had to downgrade to iOS 6. In the process
I had previously tried EVERYTHINGGGGG on th web. From changing host file, downloading TinyUmbrella, redsn0w, to creating custom DFU restore files. This post was my last stop in the line of hope.
What @baseboy said was exactly what I did and eventually my recovery loop (connect to iTunes) disappeared. But to recap. Here is what I did:
- Connect iPhone to iTunes
- I got the usual "your iphone is in recovery mode..." blah blah blah
- Hit restore and let iTunes restore go through it's process.
- ***IMPORTANT PART*** As soon as you see iTunes dialogue message saying your itunes is being restored and leave it plugged in. DO NOT LEAVE IT PLUGGED IN...Disconnect your iPhone immediately
- On your iPhone, the apple logo appears with the progress bar....TADAHHHHHH...You good to go! Enjoy.
Thanks BaseBoy!
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Oct 29, 2013 8:37 AM in response to npokuby baseboy,Thx for the good writing of the steps! That was exactly what i did also
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Nov 16, 2013 7:22 AM in response to tdj7by pugeee,i was trying like what you said,
but still same,
waiting for a few hours and my iphone still stucks with recovery,
please someone share another method if succses
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Nov 28, 2013 7:45 PM in response to italiansodaby Ericworth,Had the same problem, crashed trying to update iphone 4 to 7.0.4. Lost everything on phone. I cannot restore phone to factory setting because iTunes crashes everytime I attempt to restore. Itunes fully upgraded nothing wrong with laptop. This is honestly ridiculous.
15thousand views on this page means 15THOUSAND people have had this problem. Such an unreliable product.
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Nov 28, 2013 7:48 PM in response to Ericworthby ios decipher,15,000 views does not mean that is how many people have had the issue. I myself have not had this issue and I'm viewing this thread.
Have you tried restoring the iPhone on another computer or taken it to an Apple Store for evaluation?
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Mar 21, 2014 3:00 AM in response to npokuby kombauh,Hello mate,
could you please explain the exact moment when you are disconnecting the iPhone. Is it before "Restoring iPhone software" or before it starts "Restoring iPhone firmware"?
Thanks
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Aug 4, 2014 2:14 PM in response to aidakhby msahed,Hi Aidakh, can u please tell have u solved ur problem of unknown error 9? What is the current status of that phone? if u did solve the problem can u please give a little brief because im having the same issue here with my iPhone 5, same logs as u got there and error 9. please reply me.
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Aug 25, 2014 7:55 AM in response to italiansodaby Anissa123456,My iphone 4s is stuck in itunes screen.... my mom is crrying it to fix... will everything be deleted??? i hope everyting is guna be deleted -