HT203528: Get help using iCloud Mail

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Old Engineer
Level 1 (0 points)

Q: As of 4pm PDT, I cannot send email from Outlook via iCloud; my wife has the same problem.  Where/how do I report this problem?  Apple support seems to be available only if one is using a Mac product.

Originating discussion

iCloud, Windows 7

Posted on Sep 26, 2013 8:05 PM

by spetre,Solvedanswer
spetre spetre
Level 1 (10 points)
A:

I was having the same problem, which just started a few days ago!!  The p06-smtp.mail.me.com worked for me. Thanks very much!!

Posted on Sep 27, 2013 9:03 AM

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Old Engineer

Q: As of 4pm PDT, I cannot send email from Outlook via iCloud; my wife has the same problem.  Where/how do I report this problem ... more

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  • Helpful answers

  • by Too2ManyIDs,

    Too2ManyIDs Too2ManyIDs Sep 26, 2013 9:09 PM in response to Old Engineer
    Level 1 (6 points)
    iCloud
    Sep 26, 2013 9:09 PM in response to Old Engineer

    Same problem with sending mail from Outlook 2010 (Win7 64 bit - started yesterday) and Windows Live Mail 2011 (Win7 32-bit).

     

    Server Error 334

    Server Response 334

    Server: smtp.mail.me.com

    Error code 0x80004005

    Protocol smtp

    Port 587

    SSL

     

    No issues sending iCloud email from the browser / web iCloud interface or from my Android phone.

     

    Not finding any of this in Google searches yet.

  • by Too2ManyIDs,Helpful

    Too2ManyIDs Too2ManyIDs Sep 26, 2013 9:18 PM in response to Old Engineer
    Level 1 (6 points)
    iCloud
    Sep 26, 2013 9:18 PM in response to Old Engineer

    Just found another post.  Use  p06-smtp.mail.me.com  for your outgoing server.

     

    It looks like someone deleted an alias we depended on.

  • by spetre,Solvedanswer

    spetre spetre Sep 27, 2013 9:03 AM in response to Too2ManyIDs
    Level 1 (10 points)
    Sep 27, 2013 9:03 AM in response to Too2ManyIDs

    I was having the same problem, which just started a few days ago!!  The p06-smtp.mail.me.com worked for me. Thanks very much!!