After updating to iOS 7, my iphone went into recovery mode and everytime I try and restore it, it errors out with an error code 9. I have tried 2 different cords and 2 different computers and it will not restore. HELP 🙂 Not sure what to do from here and the nearest Apple store is 200 miles away.
iPhone 5, iOS 7.0.1
Error code 9 points to a USB error. http://support.apple.com/kb/TS1286 is the article for USB troubleshooting. You should also verify that you have disabled (or removed) any security software for the time necessary to perform the update.
HTH
I have tried this. We have 2 iphones in our household and I can back up my phone no problem. My sons phone will not get out of the recovery loop. I am not running any security software. I have a macbook pro and have tried 2 different cables. Both cables work fine with my iphone 5 but not my sons.
Anybody else have any ideas? Everytime I try and hook the phone to my macbook, it starts the restore process but ends up erroring out with and Error 9.
Hi all,
Bit of background so I don't waste anyone's time:
IPhone 4s, itunes 11.1 (both on computer and iphone)
I too am stuck in this recovery loop. I've read all over the community and have tried the suggestions:
I put my phone in DFU mode & also recovery mode (a.e. hold home/sleep button down for 10 seconds, etc., etc., etc.) and tried restoring this way 10 different times, as some posts say it sometimes works after the 4-5 try but still no results.
On my Iphone Screen the apple logo appears and the status bar below it gets stuck about 2/3 of the way, then I get the following error message, "could not restore because of unknown error (1)".
I set up an appt. at the apple store for tomorrow, but holy sh*t what a fiasco!
Any suggestions?
I ended up calling apple and my phone ended up having a hardware issue that was covered by the warranty. We are back up and running now!
iOS 7 put my phone in recovery mode and will not restore
