Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

7.0.2 Update Bricked My New iPhone 5S

My iPhone 5S arrived today. I've spent the last hour trying to get it up and running. All was going smooth, restored my data from my iTunes backup on to the new phone, took about ten minutes. Then it went and downloaded the new update, 7.0.2. Took half an hour just to download. Went through the installation process, rebooted, now it just hangs at the startup screen: White apple logo, progress bar with a microscopic bit of progress. And that's where it sits, and sits, and sits. Can't turn it off by holding down the top button or the home button. It's a brick.


I've tried restoring it and starting from scratch but no luck. I'm on my third attempt now.

iPhone 5s, iOS 7.0.2, 64GB

Posted on Sep 26, 2013 10:33 PM

Reply
4 replies

Sep 29, 2013 2:27 AM in response to Raymond Fox

After a day or two of discovering the many things that were missing on my new iPhone, I attempted to go back and make another backup of my old iPhone and "restore" that on to my new iPhone via iTunes. I got the same results -- the new iPhone would hang up about 4/5 of the way through the process.


Then it dawned on me -- what if my new iPhone 5s simply couldn't handle iOS 6? See, I never updated the iOS on my old phone, as I figured, why bother when I was getting a new phone? Sooo, I went ahead and updated my old phone to iOS 7, then backed it up in iTunes, and THEN applied that backup to my new iPhone, and it WORKED! I now have all my purchased apps, all my settings, everything on my new iPhone 5s. Sweeeeet!


Hope this post helps someone who hit the same brick wall as me.

7.0.2 Update Bricked My New iPhone 5S

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.