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Can't send SMS from iPhone5

I have purchased new iPhone5 paying full price without any contract in India. I can't send SMS from day one. I tried updating OS to ios7 but still can't send SMS. It's really disappointing that after paying that much money the iPhone I can't send an SMS. Could you please help me resolving the issue?

iPhone 5, iOS 7

Posted on Sep 26, 2013 11:18 PM

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3 replies

Sep 26, 2013 11:42 PM in response to RChaudhari

In TS2755, it suggests these steps:


If you still can't send or receive SMS or MMS messages

  1. See the iPhone Troubleshooting Assistant.
  2. Verify that every phone number in your contacts list includes an area code.
  3. When sending to existing contacts, ensure that your contacts include the full phone number, and not just the information needed to dial locally.
  4. If you have recently ported your number from another carrier, please contact your current carrier to verify that the porting process has completed successfully.

If you still can't send or receive MMS messages

  1. To send and receive MMS messages on your iPhone, verify that your wireless carrier supports MMS2.
  2. Ensure that MMS Messaging is turned on in Settings > Messages.
  3. Verify that your phone is able to access cellular data.
    • Some carriers allow you to edit your APN (Access Point Name), which may prevent MMS from working.
    • If you are roaming outside your calling area, make sure you have Data Roaming turned on in Settings > General > Cellular to send or receive MMS content.
    • While on a phone call, you will be unable to send or receive MMS messages when using an EDGE, GPRS, or any CDMA cellular data network. After the phone call ends, you will receive any incoming messages. If you tried to send an MMS message, you may need to send it again.
  4. If the issue persists and your wireless carrier has confirmed that your wireless account is provisioned2 for MMS, restore the iPhone.

Can't send SMS from iPhone5

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