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Problem opening .PDF files in Safari and in MacBook :(

I'm having problems when I'm in Safari and I open a .PDF file this is what happens 😟

User uploaded file


What is my Mac's problem?

MacBook Pro, iOS 7.0.2, Mac OS X 10.6.8 (10K549)

Posted on Sep 27, 2013 4:03 AM

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Question marked as Best reply

Posted on Sep 27, 2013 12:15 PM

Try emptying the Safari cache.


Command + Option + E


Quit and relaunch Safari to test.


If that didn't help, try troubleshooting extensions and third party plugins.


From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test. If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.


If it's not an extensions issue, try troubleshooting third party plug-ins.


Back to Safari > Preferences. This time select the Security tab. Deselect: Allow all other plug-ins. Quit and relaunch Safari to test.


If that made a difference, instructions for troubleshooting plugins here.


1 reply
Question marked as Best reply

Sep 27, 2013 12:15 PM in response to ROOX_

Try emptying the Safari cache.


Command + Option + E


Quit and relaunch Safari to test.


If that didn't help, try troubleshooting extensions and third party plugins.


From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test. If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.


If it's not an extensions issue, try troubleshooting third party plug-ins.


Back to Safari > Preferences. This time select the Security tab. Deselect: Allow all other plug-ins. Quit and relaunch Safari to test.


If that made a difference, instructions for troubleshooting plugins here.


Problem opening .PDF files in Safari and in MacBook :(

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