Q: USB Keyboard stopped working
Hello Apple Community!
We currently have a computer suite of 29 Mac computers, these are intel based i7 , 16Gb DDr3 ram, with OSX version 10.8.5.
These machines had been working for most of August 2013, when they were purchased and placed on this IT suite.
The problems that we are experiencing now is that their USB keyboards no longer work.
The caps lock key doesnt light up, and it doesnt matter how many cold boots we do, they do not work.
A work around that had been working was to plug the mouse directly to the computer (instead of going throught he keyboard).
Also, swapping the 'suspect' keyboards between machines had also worked.
Now, we are going through a week were the keyboards just simply dont respond, no matter where you plug them in.
The keyboard models are all A1243, EMC No: 2171 5VDC 1A max.
Im guessing here that any updates that have been installing over the past few weeks have been causing this, but as this has been a gradual problem for the past month, it is difficult to say which ones..
Does anyone have any incling as to what this problem could be?
Many thanks for any help.
GarageBand (Mac) '11
Posted on Sep 27, 2013 4:15 AM