HT203433: Get help using Automatic Downloads for purchased Apps, Music, and Books

Learn about Get help using Automatic Downloads for purchased Apps, Music, and Books

stevej28

Level 1 (0 points)

Q: Refund.

hi, looking for help please! I cancelled a download, chose another & I was still charged for both. How do I get a refund, I didnt authorise 2 payments.

Any advice greatly appreciated, thanks.

iPod classic

Posted on Sep 27, 2013 4:48 AM

I have this question too

Q: Refund.

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by King_Penguin,

King_Penguin Sep 27, 2013 6:26 AM in response to stevej28
Level 10 (135,625 points)

iTunes

Sep 27, 2013 6:26 AM in response to stevej28

Cancelling a download doesn't stop the charge, but you can try the 'report a problem' page to contact iTunes Support and see if they will credit or refund you : http://reportaproblem.apple.com

If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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HT203433: Get help using Automatic Downloads for purchased Apps, Music, and Books

Q: Refund.

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by King_Penguin,

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