​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


MobileMe Control Panel rejects password that works on iCloud.com

For some reason this morning my mail stopped working (using Entourage 2008). I verified the password works by signing into iCloud.com.


I'm using 10.6.8 so I checked the MobileMe control panel and it says password invalid as well. I tried signing out and back in - same response about bad password.


The message I get from Entourage is:


5.7.8 Bad Username or password (authentication failed)



Is there a problem with the mail servers not being synced to icloud? I didn't change the password and my email on iphone is working.

iMac (21.5-inch Late 2009), Mac OS X (10.6.8)

Posted on Sep 27, 2013 12:28 PM

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MobileMe Control Panel rejects password that works on iCloud.com

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.