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ios7 keeps refreshing apps after switching

I dont know if this is a new "feature", but it's really annoying.


If i have, say, an open webpage in Safari, and say i've scrolled down the page and zoomed in to a section i'm interested in, then switch to Mail to get some info, and then switch back to the webpage, the webpage will refresh and take me back to the top.

It's REALLY annoying.


Why can't it just stay where it was, like in ios6??


Is anyone else having this issue? Can anyone think of a fix?

iPhone 4S, iOS 7.0.2

Posted on Sep 27, 2013 12:16 PM

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Question marked as Top-ranking reply

Posted on Apr 16, 2017 11:14 AM

Just adding my issues here in hopes it gets attention from the powers that be


My Experience is as follows


Games - take your focus off the game and come back later and you have been refreshed out of a life and progress on current level. (I'll admit to playing Candy Crush when I have 5 idle minutes here and there )

Forms - Leave to get info on another page or app and come back to find your form emptied of previous entries.

Downloading Apps . take the focus off the app and it does not download in background as it did previously. Refocus to apps and page is refreshed to home page.

Facebook - since this is always on in background you may take a call, do work, etc and come back and now have refreshed what you left off with.


It is quite irritating and can not be called advantageous to the end user experience in any way. Maybe this frees up memory and makes the phone faster but at what cost?

1,052 replies

Feb 4, 2014 12:15 PM in response to sjmawer

Restore in dfu mode Day 7: with 23 apps running in the background, only chrome refreshed which hasn't been active for a couple of days. It's reasonable to kill apps when they aren't being used for days, right? With a weeks' test, I think hard restore has resolved my problem. I remember before restore I was so frightened to switch apps because I knew they all would refresh. But now I feel free to multitask whenever I want to without worrying about losing anything. I'll test more and after that I guess I will jailbreak my device to see if it is a cause

Feb 4, 2014 1:08 PM in response to rick7

Yeah, I hate to say this, but I'm guessing that if Apple ever does take note of this thread their response to the app refresh / loss of prior state issue would be to point to the requirement of apps needing to adopt the new state restoration paradigm. And I do understand the reasoning behind this - architectures evolve and advance. But the fact that even many of Apple's own apps suffer from the problem indicates that they haven't done much to evangelize the changes that would be needed. I have noticed that some of the Apple apps are much better at not losing last state - Numbers, for example, seems to work OK.


But again, the performance of the whole state restoration, even for those apps that support it, is atrocious. I would be interested in seeing what restoration performance is like on a 5s, Retina Mini, or iPad Air.

Feb 4, 2014 2:03 PM in response to sjmawer

Looking at the list of iOS problems outlined in the above link, it's little wonder that our problem has a low profile. There are a lot of documented iOS 7 bugs and many of those will be more troublesome to a larger number of users than the refresh issue will be (a problem that is more apparent to power users).


So many of us have tried to raise the profile of this by making support calls, visiting Genius bars, logging feedback, etc. There are 28 pages on this thread alone and the 'Incoming Links' frame on the top right shows other threads discussing this issue (we have referenced a number of them in the last 10-15 pages).


More recently, I and others have contacted tech publications but so far we seems to have failed to attract any significant interest. Perhaps the problem is just too niche.


But Apple's apparent denial of the problem is baffling. Many people see the tablet as an alternative to a laptop (it is and it isn't but let's not argue over that) and surely they will expect the effortless app swapping they are used to on a Windows or Apple laptop. So surely every effort should be being made to make iOS approximate multitasking as closely as possible ... as it did in iOS 6.


Let's keep trying to get the problem known. If anyone has any more ideas on publications to contact I am happy to do the contacting.


(And while I'm writing: how has DebinLee apparently solved his problem with a DFU restore? If only it had been that easy for the rest of us.)


Any other ideas on what we can do to raise our profile?

Feb 4, 2014 2:35 PM in response to Lacer

How ironic, I was typing a response and had to answer a text and do something else, and when I came back the page reloaded and everything I had typed was gone. Horrible!!!!


I think I speak for everybody when I say I don't want to hear about some "app state restoration" nonsense, and try to once again put the blame on the third-party developers... this is Apple's problem.


We don't want to hear excuses and fingerpointing, we just want our products to work, and obviously the incompetent team at Apple can't provide this for us anymore.


The details and little things WAS what MADE using Apple products great, but there are just so many little things that do not work right anymore, it is a shame.


I suppose if it had always worked this horrible nobody would be complaining, but the fact is pre-iOS 7, this never or hardly ever happened and it was wonderful. You can't be Apple and go from wonderful to horrible.


<Edited by Host>

Feb 4, 2014 3:01 PM in response to sjmawer

ha.... the little applet won't let me paste in the comments I just made in the apple feedback window I just sent them. I'm using an ipad, so i just sent them a link through


http://www.apple.com/feedback/ipad.html with the menu selected for "Bug Report"


We probably have to hit Apple hard with alot of complaints and make them realize it's going to halt sales eventually so that they are motivated to actually provide a fix. I think my message makes it clear I'm an unhappy customer and I provided a link to this discussion. I urge you all to go to the feedback page and flood it now.




I'm on my third ipad now. I have an iMac, an iPhone, a FEW iPods and three iPads.


but I have to tell you, if the background refresh problem is not soon fixed, unfortunately, I will not be purchasing any more apple products. It's a DEAL Breaker. I wish I hadn't just purchased that new iPad Mini.... the ios7 upgrade has taken ALL the fun out of using it. You can't switch between tabs in either Safari or Chrome and see the information you left there just seconds before, not to mention what it does with maps, music apps, and any/all other types of apps.


Please read the vast discussion and large number of complaints on your forum, which are far more able to describe the problem than I am.

Feb 4, 2014 3:51 PM in response to k8atapple

Thanks k8atapple, we need to add more feedback like this. Come on, there's lots (which iOS 7 auto corrects to "there' slots" - sigh) of you reading this thread. If we all add feedback now, it just might help.


I've just added my second round of feedback ending with:


"We are your customers. We pay your salaries. Please give us the respect that I think we deserve and speak to us. Just let us know you understand our frustration and are working on a solution."


(Btw, is it just me or are others having problems using the advanced editor on this forum on Safari on an IPad?)


Apple need to be aware that this is going to be losing them customers. Do they even care?


I used to love my iPad too ...

Feb 4, 2014 3:55 PM in response to chronicon helveticum

I'm with you on the feedback - let's get everyone helping with a new round of submissions. I'm so gutted to even be considering a move away from Apple.


The only thing I would disagree with is the line "We pay your salaries." I work in an environment where I deal with customers regulary - and there is no faster turn off to compasion than that line.

ios7 keeps refreshing apps after switching

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