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ios7 keeps refreshing apps after switching

I dont know if this is a new "feature", but it's really annoying.


If i have, say, an open webpage in Safari, and say i've scrolled down the page and zoomed in to a section i'm interested in, then switch to Mail to get some info, and then switch back to the webpage, the webpage will refresh and take me back to the top.

It's REALLY annoying.


Why can't it just stay where it was, like in ios6??


Is anyone else having this issue? Can anyone think of a fix?

iPhone 4S, iOS 7.0.2

Posted on Sep 27, 2013 12:16 PM

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Question marked as Top-ranking reply

Posted on Apr 16, 2017 11:14 AM

Just adding my issues here in hopes it gets attention from the powers that be


My Experience is as follows


Games - take your focus off the game and come back later and you have been refreshed out of a life and progress on current level. (I'll admit to playing Candy Crush when I have 5 idle minutes here and there )

Forms - Leave to get info on another page or app and come back to find your form emptied of previous entries.

Downloading Apps . take the focus off the app and it does not download in background as it did previously. Refocus to apps and page is refreshed to home page.

Facebook - since this is always on in background you may take a call, do work, etc and come back and now have refreshed what you left off with.


It is quite irritating and can not be called advantageous to the end user experience in any way. Maybe this frees up memory and makes the phone faster but at what cost?

1,052 replies

Mar 22, 2014 11:21 PM in response to k8atapple

Sorry that happened to you. If you have a different browser on your iPhone (such as Mercury, Dolphin, etc.), did you try it on of those, too? After opening a lot of apps in my 4S and switching around, I was able to get the non-refresh consistently in Safari and Mercury. Wondering what may be different here... possibly the number of open browsers you have going are a factor? Maybe if the memory get strained badly enough, the iOS will kill the 'Define' screen even if the feature is coded in such a way as to make it partial to maintaining it for the sake of the user experience.


I gather, maybe incorrectly, from your user ID that you work for Apple. If it's possible, could you refer the inquiry to the development team that is most likely to have coded the 'Copy | Define' pop-up feature? I am thinking that if that pop-up acts as a modal dialog that can be killed at iOS's discretion if memory constraints get too painful, then there is already logic in place to detect that condition. Adding an option to the Settings that indicates that the user would like to be asked when this condition arises if they want to clear the in-memory browser cache to release memory so another app can be run, or cancel further attempts to open more apps until the browser is closed, would be nice. I understand that Apple wants the iPhone to be a "just pick it up and use it" kind of device and for the most part, it is. However when it gets to sacrificing the user experience in the process and making the user feel frustrated (and they don't really understand why), the maker of the product is in essence undermining their own goal: ease-of-use is cancelled out by apparent limitations or faults that appear to be entirely avoidable that inhibit the function of the product. Thus ease-of-use in fact becomes not-easy-to-use.


Put another way: I have no real complaints about the iPhone except this one annoying thing that is presented by any browser employed by the user. Surely *something* can be done to put the decision into the hands of the user rather than force him or her to wait while browser windows re-load seemingly unnecessarily. It's understood that memory in an iPhone cannot be limitless, but letting the user know this and putting the decision of how to handle things when the limitations are reached would I am sure give the user a better sense of control over the device's behavior as well as remove this particular recurring complaint from the gripe-list.

Mar 23, 2014 7:10 PM in response to k8atapple

Thanks for clarifying. I did have that happen to me today (i.e., what you described) after having opened somethng like 15 Safari browser windows. I tried a similar test with my Mercury browser with as many tabs open and that did not change the ability of the popped-up 'Define' dialog to remain open nor the trick I uncovered to suppress the re-load action.


So my best conjecture right now is that possibly since Safari is the native browser app, it can be more controlled by the iOS than can Mercury. Maybe then the trick works much of the time with Safari, but not *all* the time with it, depending on the state of the browser and free RAM in the phone.


One thing re Mercury is that at times it does not select text you touch on the screen. This could be due to an HTML DOM issue with a particular page or pages, depending on what is happening behind the scenes. I've found that with few exceptions, I can consistently select and copy text in Safari browser windows. So between these two browsers, for my purposes, I think I can get my needs met. Still, I hope Apple can find a way to give the user more discretionary choice in how the iOS behaves vis-a-vis Safari if it detects it needs memory currently in use by an open Safari window in the background either by Safari prefs setting, pop-up question box, or some combination of those two things and/or something else.

Mar 24, 2014 9:09 AM in response to MattInRochester

Update for k8atapple and others partial to Safari:


I also found that by placing Safari in its select-browser state (touch the lower-right one-square-on-top-of-the-other icon in Safari that causes the browser windows to stack tilting forward, pseudo-3D style) and then switching out to the Springboard and doing whatever, etc., then back into Safari, that also seems to work, even with a lot of browser windows and apps open.


Some web pages have Javascript that force an auto-refresh based on last date-time of retrieval which they store in their DOM, usually in a hidden field or some other place. So that can't be helped when a browser window becomes active. However lacking that, the window doesn't refresh. So in terms of getting consistently positive results when trying to suppress auto-reload when using Safari, I recommend this approach more often than the more general one I described first.

Mar 24, 2014 12:43 PM in response to sjmawer

Adding my voice to this issue too. iOS 7.1, iPhone 4S and iPad 4.


It's the single most annoying bug in iOS. I've lost count of the times I've almost smashed my iPhone on the ground as I've been so infuriated.


For me it affects all apps no matter if they are recently closed or not. Maps is the worst when it refreshes and loses your directions half way through navigating. I simply can't believe it wasn't fixed in the 7.1 update.


I shall keep spamming Apple's feedback form until the problem is addressed.

Mar 24, 2014 10:25 PM in response to sjmawer

I had the same problem. I downloaded tabs full of webpages on Safari before I got an airplane recently so that I could read the downloaded pages after I put my iPad on airplane mode. I was looking forward to catching up on a lot of reading. But after the iPad was on airplane mode the pages tried to refresh and I got a message saying that the Internet was unavailable. So I lost my reading material.


I found a workaround. I downloaded the browser app called Mercury. I tested it by downloading tabs of webpages and then putting the ipad in airplane mode. I went to work. I came home. My reading material was still there. So I'm using Mercury on my iPad from now on.

Mar 26, 2014 9:06 AM in response to DA:MAC

Before you smash all your electronic fruit be warned that almost all devices I've used do a refresh. On mobile I first was majorly annoyed by this with my HTC One X. Sense was basically like iOS and whenever you switched back to an app once it was in the foreground all webpages would reload sucking up more data so the carriers must love this and the websites for all the extra hits.


When I tested the BlackBerry Z10 browser I didn't notice any such reloads.


Galaxy S4 chrome and stock browsers do refresh periodically but not as annoyingly as on iOs 7


Microsoft Surface 2 non pro with 2 gb memory. Internet explorer worked as desired. Pages stayed loaded without refresh. Puzzling when I go to my full laptop with 4gb ram and the full Windoze OS non RT it too refreshes whenever it wants to. Not all the time.


So our iOS 6 days are long gone now. On my iPad 3 it worked as desired and it had better memory management.


It appears that 1gb of ram is too limiting, but as you can see with all the different devices I get to test for my work all the ram in the world helps but doesn't necessarily guarantee bad memory management in the coding.


Has anyone tried safari Reading List to any degree of success?

Mar 26, 2014 9:24 AM in response to ronfromtoronto

So you're saying that this is also a problem on some Android devices and is not specific to iOS?


I went from iPhone 4S, with constant app refreshes frustrating me beyond exhaustion, to a Nexus 5, which has been multitasking flawlessly (no refreshes!) since I got it 4 months ago.


Though I guess it's not a fair comparison because the Nexus 5 has a lot more memory than iPhone 4S. For a more fair comparison, it would be interesting if someone with a Nexus 5 and an iPhone 5S would do some sort of experiment to see how they compare in terms of app refreshes.


As an aside, I am quite happy with the Nexus 5 but would also be happy to return to iOS if the upcoming iPhone 6 has completely and thoroughly solved the app refresh problem.... or maybe even if it seems solved due to the device having more memory, then they will release iOS 8 or 9 which will use even more memory and the problem will come right back?

Mar 26, 2014 9:36 AM in response to jamessmke

Hi James,

On 1gb ios with ios 6 or less I had no refresh problems.


Yes it does happen on other devices.


I have a 5s at work I can play with for a test comparison.


You use chrome I will use Safari.


Pick any 5 websites and load each in a new tab after clearing all cache etc.


Load on cellular.


My 5 sites will be as follows.


1) bgr.com

2) androidcentral.com

3) mobilesyrup.com

4) foxnews.com

5) espn.com



After you load all 5 switch to something else like google maps. I will load apple maps


Sure this won't be scientific but will be interesting none the less since the nexus 5 has 2gb ram and has to crank out more pixels so the two should be pretty much working on the same pareters. Not that 1" screen requires an extra gb of ram but I know android does in general.


Oh and yeah when I rooted my one x it worked well with cyanogen mod. No refreshes so it all comes down to the code.

Mar 26, 2014 10:39 AM in response to ronfromtoronto

Just to point out that I don't consider this refresh problem to be mainly having to do with the web browser. I first noticed the problem back in October when my third-party photo manager was always refreshing back to its splash screen. Another early poster noticed that iBooks was refreshing. Safari (or whatever) is only one example of the issue. It happens to almost all apps.


Reason I'm emphasizing this point is that back a few months ago on our thread here someone was pointing out that the browser-refresh might actually be a separate (and additional) problem from the general app-refresh problem, that browsers are a special case of this problem. I don't quite understand that, but it's worth looking into. I guess I can't believe I'm saying this but since I'm using an iPad and am almost always on WiFi and therefore don't get charged for all the extra browser refreshes, I've almost gotten used to Safari refreshing and consider it mostly just a time-waster than a hair-puller-outer. It bothers me less than all the other apps I have that get refreshed. But I totally understand that for other people, the browser refreshing is the worst aspect of this problem.

ios7 keeps refreshing apps after switching

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