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Helpful answers
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Feb 4, 2014 10:04 AM in response to dbfreedomby rick7,DBFreedom, excellent post -- thank you for discussing this with developers. When I took my iPad 2 in a few months ago to my local Genius Bar to discuss the problem, the lead technician told me the same thing the developers told you about -- the "state restoration" feature. He did of course have to echo the party line about iOS7 "working as designed" but did mention that if app developers were to code in this "state restoration" feature then we might take care of the problem. I haven't seen this issue explored much here so it might be worthwhile to learn about it and talk it up more.
However, I've noticed as you have that the stock Apple apps I typically work with -- Safari, Settings, Calendar, Podcast, Photos -- do the same reset thing that we're suffering from and therefore must not use this coding. That Apple decided to not put this crucial code in to their own apps seems to indicate an uncaring attitude, and I don't know where to go with that.
Lacer, thanks also for your work, and for reminding us that it's not just AppResetGate that we're dealing with here but also the much longer wait times for a switched-to app to become available compared to with iOS6. But in terms of the resetting problem proper, I was glad to set you mention Spotify and I just got turned on to it and installed their app. It really does get hit by our problem, constantly losing the track and artist it had previously been playing.
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Feb 4, 2014 11:56 AM in response to sjmawerby basoli,I already went to some Apple Stores, and they just keep on looking me in a strange way after complaining. They seem to be unaware of the huge problem with apps refreshing. I lost so much time already!! And worst, I had to rewrite uncountable texts on emails and webs.
Did somebody be so desperate that downgraded to ios6. And if, how?
Thank you!
pd: Apple, are you reading? Could you please listen to your customers? (28 pages to this thread already!!) Already met a bunch of informatics which are saying goodbye to apple and switching to samsung, with a common adjective to apple devices: rubbish!
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Feb 4, 2014 12:07 PM in response to basoliby EndOfInfinity,Unfortunately there is no way to downgrade to iOS6 - Apple stopped signing it!
And i'm one of these "informatics": will go for a surface pro 2. It's amazing how useless a iPad is compared to a full PC at the size of a (little bit bigger) pad.
This is really sad because i loved my iPad...
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Feb 4, 2014 12:13 PM in response to sjmawerby ERSinclair,Hey, Check this out - They are talking about this problem here: http://forums.imore.com/ios-7/269721-ios-7-apps-reset-refresh-themselves-lose-th eir-place-after-switching-back-them.html
Does anyone here use iMore.com? I'm going to do what I have to do to comment there.
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Feb 4, 2014 12:15 PM in response to sjmawerby DebinLee,Restore in dfu mode Day 7: with 23 apps running in the background, only chrome refreshed which hasn't been active for a couple of days. It's reasonable to kill apps when they aren't being used for days, right? With a weeks' test, I think hard restore has resolved my problem. I remember before restore I was so frightened to switch apps because I knew they all would refresh. But now I feel free to multitask whenever I want to without worrying about losing anything. I'll test more and after that I guess I will jailbreak my device to see if it is a cause
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Feb 4, 2014 12:41 PM in response to sjmawerby ERSinclair,Someone may have already noted this, but there is an article by Simon Hill on DigitalTrends.com that recognizes the problem. See:
http://www.digitaltrends.com/mobile/ios-7-problems/
Search for: Glitch: Refreshing apps after switch
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Feb 4, 2014 1:08 PM in response to rick7by Lacer,Yeah, I hate to say this, but I'm guessing that if Apple ever does take note of this thread their response to the app refresh / loss of prior state issue would be to point to the requirement of apps needing to adopt the new state restoration paradigm. And I do understand the reasoning behind this - architectures evolve and advance. But the fact that even many of Apple's own apps suffer from the problem indicates that they haven't done much to evangelize the changes that would be needed. I have noticed that some of the Apple apps are much better at not losing last state - Numbers, for example, seems to work OK.
But again, the performance of the whole state restoration, even for those apps that support it, is atrocious. I would be interested in seeing what restoration performance is like on a 5s, Retina Mini, or iPad Air.
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Feb 4, 2014 2:03 PM in response to sjmawerby chronicon helveticum,Looking at the list of iOS problems outlined in the above link, it's little wonder that our problem has a low profile. There are a lot of documented iOS 7 bugs and many of those will be more troublesome to a larger number of users than the refresh issue will be (a problem that is more apparent to power users).
So many of us have tried to raise the profile of this by making support calls, visiting Genius bars, logging feedback, etc. There are 28 pages on this thread alone and the 'Incoming Links' frame on the top right shows other threads discussing this issue (we have referenced a number of them in the last 10-15 pages).
More recently, I and others have contacted tech publications but so far we seems to have failed to attract any significant interest. Perhaps the problem is just too niche.
But Apple's apparent denial of the problem is baffling. Many people see the tablet as an alternative to a laptop (it is and it isn't but let's not argue over that) and surely they will expect the effortless app swapping they are used to on a Windows or Apple laptop. So surely every effort should be being made to make iOS approximate multitasking as closely as possible ... as it did in iOS 6.
Let's keep trying to get the problem known. If anyone has any more ideas on publications to contact I am happy to do the contacting.
(And while I'm writing: how has DebinLee apparently solved his problem with a DFU restore? If only it had been that easy for the rest of us.)
Any other ideas on what we can do to raise our profile?
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Feb 4, 2014 2:25 PM in response to chronicon helveticumby ERSinclair,I've noticed some of the posts I get e-mail notifications of, aren't here.
Is there actually a moderator deleting messages they don't approve of?
The last post from "dfeivelson" is completely missing.
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Feb 4, 2014 2:35 PM in response to Lacerby dfeivelson,How ironic, I was typing a response and had to answer a text and do something else, and when I came back the page reloaded and everything I had typed was gone. Horrible!!!!
I think I speak for everybody when I say I don't want to hear about some "app state restoration" nonsense, and try to once again put the blame on the third-party developers... this is Apple's problem.
We don't want to hear excuses and fingerpointing, we just want our products to work, and obviously the incompetent team at Apple can't provide this for us anymore.
The details and little things WAS what MADE using Apple products great, but there are just so many little things that do not work right anymore, it is a shame.
I suppose if it had always worked this horrible nobody would be complaining, but the fact is pre-iOS 7, this never or hardly ever happened and it was wonderful. You can't be Apple and go from wonderful to horrible.
<Edited by Host>
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Feb 4, 2014 2:27 PM in response to dfeivelsonby ERSinclair,Wow, there it is, but it's been edited.
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Feb 4, 2014 2:38 PM in response to ERSinclairby chronicon helveticum,I wonder whether dfeivelson self-edited after the post was rejected. Maybe there is sensitive software that interprets 7 asterisks as obfuscated inappropriate language. We could start testing that :-)
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Feb 4, 2014 2:40 PM in response to chronicon helveticumby chronicon helveticum,Oh, I have just seen <Edited by Host>. So is there a moderator?
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Feb 4, 2014 3:01 PM in response to sjmawerby k8atapple,ha.... the little applet won't let me paste in the comments I just made in the apple feedback window I just sent them. I'm using an ipad, so i just sent them a link through
http://www.apple.com/feedback/ipad.html with the menu selected for "Bug Report"
We probably have to hit Apple hard with alot of complaints and make them realize it's going to halt sales eventually so that they are motivated to actually provide a fix. I think my message makes it clear I'm an unhappy customer and I provided a link to this discussion. I urge you all to go to the feedback page and flood it now.
I'm on my third ipad now. I have an iMac, an iPhone, a FEW iPods and three iPads.
but I have to tell you, if the background refresh problem is not soon fixed, unfortunately, I will not be purchasing any more apple products. It's a DEAL Breaker. I wish I hadn't just purchased that new iPad Mini.... the ios7 upgrade has taken ALL the fun out of using it. You can't switch between tabs in either Safari or Chrome and see the information you left there just seconds before, not to mention what it does with maps, music apps, and any/all other types of apps.
Please read the vast discussion and large number of complaints on your forum, which are far more able to describe the problem than I am.
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Feb 4, 2014 3:51 PM in response to k8atappleby chronicon helveticum,Thanks k8atapple, we need to add more feedback like this. Come on, there's lots (which iOS 7 auto corrects to "there' slots" - sigh) of you reading this thread. If we all add feedback now, it just might help.
I've just added my second round of feedback ending with:
"We are your customers. We pay your salaries. Please give us the respect that I think we deserve and speak to us. Just let us know you understand our frustration and are working on a solution."
(Btw, is it just me or are others having problems using the advanced editor on this forum on Safari on an IPad?)
Apple need to be aware that this is going to be losing them customers. Do they even care?
I used to love my iPad too ...