sjmawer

Q: ios7 keeps refreshing apps after switching

I dont know if this is a new "feature", but it's really annoying.

 

If i have, say, an open webpage in Safari, and say i've scrolled down the page and zoomed in to a section i'm interested in, then switch to Mail to get some info, and then switch back to the webpage, the webpage will refresh and take me back to the top.

It's REALLY annoying.

 

Why can't it just stay where it was, like in ios6??

 

Is anyone else having this issue? Can anyone think of a fix?

iPhone 4S, iOS 7.0.2

Posted on Sep 27, 2013 12:16 PM

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Q: ios7 keeps refreshing apps after switching

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  • by ERSinclair,

    ERSinclair ERSinclair Feb 5, 2014 7:36 PM in response to dfeivelson
    Level 1 (0 points)
    Feb 5, 2014 7:36 PM in response to dfeivelson

    I hear ya man. That's my biggest gripe. I think someone is listening. I don't know if it's a bot or a real person, or if it's a real person that can they get the right people to listen. But if you go off on them too hard, they delete your posting. Maybe even before it gets posted.

  • by ERSinclair,

    ERSinclair ERSinclair Feb 5, 2014 7:45 PM in response to dfeivelson
    Level 1 (0 points)
    Feb 5, 2014 7:45 PM in response to dfeivelson

    Oh, be sure to goto http://www.apple.com/feedback/ and make comments. I don't know if a real person monitors that, but it's one more way to get their attention.

  • by dfeivelson,

    dfeivelson dfeivelson Feb 5, 2014 7:54 PM in response to ERSinclair
    Level 1 (4 points)
    Feb 5, 2014 7:54 PM in response to ERSinclair

    Yes I just did, and I provided the link to this discussion (https://discussions.apple.com/message/24777868?ac_cid=tw123456#24777868).

     

    Please everyone let them know how attrocious this problem is and that they have a lot of unhappy customers who are not going to buy new iDevices unless this is addressed ASAP.

     

    Someone recently posted that this problem was happening on their 5s which means there must be a cause and a fix for this issue, because I went and fiddled with a 5s at my local Apple store a few days ago, and could not get anything to refresh (a good thing).

     

    http://www.apple.com/feedback

  • by ERSinclair,

    ERSinclair ERSinclair Feb 5, 2014 8:02 PM in response to dfeivelson
    Level 1 (0 points)
    Feb 5, 2014 8:02 PM in response to dfeivelson

    I did the same. Again. I think it's interesting they don't even have iOS in their list of operating systems if you select an iPhone as the device you are leaving feedback on. Makes me wonder if it's at all possible for it to end up on the right persons desk.

  • by bj.frompc,

    bj.frompc bj.frompc Feb 5, 2014 8:08 PM in response to bj.frompc
    Level 1 (4 points)
    Feb 5, 2014 8:08 PM in response to bj.frompc

    Just to be clear, my wife was reading a book in safari, switched to Facebook to look at a new post and when she switched back it refreshed and lost her place. I know there are apps for reading books, which is what she was forced to do, but tell me why?

  • by ERSinclair,

    ERSinclair ERSinclair Feb 5, 2014 8:12 PM in response to bj.frompc
    Level 1 (0 points)
    Feb 5, 2014 8:12 PM in response to bj.frompc

    Don't blame your choice of apps. It seems to affect all apps, but Safari is very susceptible.

  • by Christopher Garcia,

    Christopher Garcia Christopher Garcia Feb 5, 2014 10:40 PM in response to sjmawer
    Level 1 (0 points)
    Feb 5, 2014 10:40 PM in response to sjmawer

    30 pages?! I have an iPhone 4S. This issue is killing my love for the phone and I don't have time to read through 30 pages of forum in order to maybe find a solution.

  • by B_Dubb_B,

    B_Dubb_B B_Dubb_B Feb 5, 2014 11:39 PM in response to Christopher Garcia
    Level 1 (0 points)
    Feb 5, 2014 11:39 PM in response to Christopher Garcia

    No solution here except possibly dfu reset (whatever that is).

  • by Scott Raymond,

    Scott Raymond Scott Raymond Feb 6, 2014 3:12 AM in response to sjmawer
    Level 1 (22 points)
    Apple Pay
    Feb 6, 2014 3:12 AM in response to sjmawer

    DFU reset did not work for me. I have an iPad 2. I went thought the few hours it took to do a DFU reset yesterday. At first I thought that it worked. I would go back to Safari and it didn't reload the page, the same for Facebook, it would refresh but not reload and keep me where I was with the option of clicking on the new stories button to go to the top.

     

    That quickly changed though as soon as I put my iPad to sleep and walked away for an hour or so. Then all the reload problems came back. I had at most 6 apps open and I have never jail broken the iPad.

     

    Now the day after it is completely back to the way it was, reloading when switching all the time.

  • by paulfromstone,

    paulfromstone paulfromstone Feb 6, 2014 5:24 AM in response to Scott Raymond
    Level 1 (5 points)
    Feb 6, 2014 5:24 AM in response to Scott Raymond

    I opened a support call with Apple yesterday, who advised me to do the DFU reset. I went through the rigmarole of transferring purchases, backing up and updating iTunes in preparation, then discovered that 7.1 beta 5 was out. So I've installed that instead.

     

    Sorry if I did not make it clear that a developer account is needed in order to install beta versions.

     

    Everything's working so far (14 hours in), but it did the same with beta 4, so I'll hold off saying that anything's improved yet.

     

    I do think that Safari's own issue of reloading pages was fixed in beta 4, but the general app refresh issue remained, so Safari still reloaded pages when the app had been terminated by iOS.

  • by bj.frompc,

    bj.frompc bj.frompc Feb 6, 2014 5:38 AM in response to paulfromstone
    Level 1 (4 points)
    Feb 6, 2014 5:38 AM in response to paulfromstone

    I would love to hear how things are going for you. I was a developer back in the day and I would be happy to fix my problem if that's what it takes.

  • by jamessmke,

    jamessmke jamessmke Feb 6, 2014 5:43 AM in response to paulfromstone
    Level 1 (0 points)
    Feb 6, 2014 5:43 AM in response to paulfromstone

    this issue has absolutely existed much longer than iOS7. i guess iOS7 just exacerbated it with its high memory usage.

     

    but i have very clear memories of using Google Maps (the new, post-Apple Maps version) on iOS6 resetting when i would go check some other apps and then go back to my map.

     

    i even remember clearly that safari would reload pages on my super old iPhone 3GS (i don't even remember which iOS it was). for example, i would load 4 or 5 articles that i wanted to read in different tabs in safari at the airport before i got on the plane so i could read them during a flight. then i put the phone into airplane mode for the flight, and 20 minutes later open safari and i soon as i went to the tab i wanted to read, it would try to reload the page automatically, but because there was no internet connection it would not be successful and then i couldn't read anything. it was so annoying because i just wanted to read the page that i had already loaded.

     

    also, responding to someone else's jailbreaking theory, i never jailbroke any of my iOS devices yet this has happened a lot.

  • by jamessmke,

    jamessmke jamessmke Feb 6, 2014 5:46 AM in response to jamessmke
    Level 1 (0 points)
    Feb 6, 2014 5:46 AM in response to jamessmke

    anyway, i suspect that apple is well aware of this problem (they are not idiots) but aren't going to publically release information about a problem they don't have a fix for yet because it's bad press. and unlike the antennagate issue, there's no pressure from the independent press, so apple has no need to craft a public response. i'm still really curious why none of the tech publications or mainstream publications have picked up on this, considering how they seemingly publish every little noteworthy apple news item, good or bad.

  • by bcrab,

    bcrab bcrab Feb 7, 2014 10:57 AM in response to sjmawer
    Level 1 (0 points)
    Feb 7, 2014 10:57 AM in response to sjmawer

    Hi everyone, I just spent 20 minutes reading through this thread. Not sure if I'm happy that I'm not the only one or depressed at the lack of solutions. Anyway, I wanted to add my 2 cents worth to the story and see if what is happening to me is related.

     

    Like the rest of you, I'm experiencing this problem when I switch between apps. Doesn't happen every time, but enough that is is very frustrating. Lately, it's been happening to:

    • Facebook - app resets when I switch out and back in, if I'm in the middle of typing a message, I lose what I was writing
    • Waze (It's the navigation app) - I will lose the route/destination that I am currently following. This is very frustrating when I am in the middle of driving!
    • Mail - this one is weird...it will revert back to that screen you see when you first add an account and you choose iCloud, Exchange, etc. I have to manually shut down the app entirely and open it back up to see my mail accounts

     

    It happens with other apps too, but it was those 3 that happened to me in the last 12 hours. Has anyone experience that problem in Mail where the accounts don't show up? Do you think it's related to this problem?

     


  • by Wislez Philippe,

    Wislez Philippe Wislez Philippe Feb 7, 2014 11:13 AM in response to bcrab
    Level 1 (0 points)
    Feb 7, 2014 11:13 AM in response to bcrab

    Hi bcrab,

     

     

    Yes i am having the same problem with MAIL but only on my iPad Mini 32Gigs/3G sometimes when i switch from an app to MAIL i have the page that we all get when we setup a mail from the first time.. the page with AOL, GOOGLE, HOTMAIL etc.. etc... then the only solution is to force quit the MAIL APP and load it again and all is ok!... but very boring bug!... but this happen to me only on the iPAD mini not on my iphone 4s 64gigs!

     

    iOS7 really suxxxxx!... can believe there is so many bugs... this kind of thing never happend with Steve Jobs!... now they are only looking about number, money and they dont really care about the userss.... i think we are back on those Sculley Years!.... a SHAME!

     

    Greets

    Phil

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