Q: Can you tell me if the smtp settings have changed recently?  I use me/ICloud mail with Outlook and can not receive emails but outgoing emails are no longer working.  Error message is: Authentication failed because Outlook doesn't support any of the availa

Here are the correct settings. They have never changed since iCloud debuted a year ago.

Server information

IMAP (Incoming Mail Server) information:

• Server name: imap.mail.me.com
• SSL Required: Yes
• Port: 993
• Username: example@me.com (use your @me.com address from your iCloud account)
• Password: Your iCloud password

SMTP (outgoing mail server) information:

• Server name: smtp.mail.me.com
• SSL Required: Yes
• Port: 587
• SMTP Authentication Required: Yes
• Username: example@me.com (use your @me.com address from your iCloud account)
• Password: Your iCloud password

Note: If you receive errors using SSL, try using TLS instead. SSL is required for both IMAP and SMTP connection with iCloud. POP is not supported by iCloud. 

Outlook is a bit of a mess unfortunately, try dropping the @me.com from your username.

Csound1,

Removing the @me.com from username in the smtp settings outgoing server worked. It appears something has changed on the icloud account since last year. I had the same problem Dbl L experienced on the same day. Now we know how to fix it, but something changed.

I suspect it has something to do with the different domains all associated with iCloud accout. My original username/email account was: <username>@mac.com, then <username>@me.com, then <username>@icloud.com. Now I use the original <username>@mac.com across all the products: AppleTV, email, AppleStore, 5 family accounts for iPhone, etc. etc.

What is the recommended combination to use? Username with Mac.com? me.com? icloud.com? or will they all continue to work?

Thanks,

Scott.

Set your outgoing server to:

p05-smtp.mail.me.com

I have had the same issue since the last week only.  But both propositions (removing "@me.com" and p05-smtp...) work fine. 

What has changed and why were we not made aware somehow?

bg_maule,

Obviously things changed on the icloud mail settings. The comment that nothing changed is unfortunately an aloof comment that reflects how things have changed at Apple. I've been a long time Apple Fan, employee, proponent, etc. But there is obviously a sea change and I fear the creative and customer focused attitude has changed.

The response from an Apple employee is obvious of the new direction. I'm not a Microsoft Fan, but am forced to use Outlook for Mac. Don't say Microsoft changed something or isn't compatible. It supports Apple products on Microsoft networks.

Where's the direction?

Something did change.  I was experiencing this issue for the past week, just on Mac using Outlook... 

I tried all the above mentioned here still outgoing never work on my outlook, am I missing something ?

cheers

naresh

Set your outgoing SMTP server to: 

p06-smtp.mail.me.com

smtp.mail.me.com no longer works.

Outlook and Entourage are both fine. Apple dropped the ball on getting the SMTP info out.

smtp.mail.me.com works fine for me in Outlook 2011 (Mac) and Outlook 2010 (Windows), I have used it for 2 years and never have had to change it.

p05-smtp.mail.me.com

Fixed my outgoing problem! Thanks!!! It's aggravating that Apple will change things and then my outgoing mail no longer is outgoing.

I have been [am] experiencing similar problems. Doing searches i have come across varous similar proposals to correct sending and/or receiving problems in third party clients e.g add pnn- to the smtp or imap server name where nn varies

Sometimes it seem to work but I do not believe it is the definitive solution. Why, I ask, does MAIL.app always seem to work whereas Thuderbird, Postbox or Outlook suddently stop sending or receiving ater months or even years of working OK?

Does anyone think they have the efinitive answer?

I have just done a test with two third part clients, Airmail and Postbox, running under OS X 10.8.5 using THE SAME SMTP parameters and it worked in one while it did not in the other!!

Colin Barnes