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TS4002: iCloud: Troubleshooting iCloud Mail

Learn about iCloud: Troubleshooting iCloud Mail

TS4002 Can you tell me if the smtp settings have changed recently?  I use me/ICloud mail with Outlook and can not receive emails but outgoing emails are no longer working.  Error message is: Authentication failed because Outlook doesn't support any of the availa

4677 Views 18 Replies Latest reply: Nov 30, 2013 3:31 AM by blubarb19 RSS
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Sep 27, 2013 1:11 PM

I am able to receive messages on my IMac using Outlook but am unable to send.  I've had no trouble in the past but began receiving the following messages today.

 

5.7.8 Bad username or password (Authentication failed).

Authentication failed because Outlook doesn't support any of the available authentication methods.

 

 

I am able to send messages using this account on my IPhone and IPad so the IMac is the only place I am having issues.  Any advice?

iMac, Mac OS X (10.6.8)
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