HT3529: Send messages with your iPhone, iPad, or iPod touch
Learn about Send messages with your iPhone, iPad, or iPod touch
-
All replies
-
Helpful answers
-
Sep 29, 2013 12:13 PM in response to smxgby sheila_m.,Hello smxg,
Thank you for the details of the issue you are experiencing with sending group messages on your iPhone after updating to iOS 7. I frequently use group messaging, and I would be concerned too if it stopped working.
First, I recommend verifying that Group Messaging is enabled under Settings > Messages as outlined in this article:
iOS: Understanding group messaging
http://support.apple.com/kb/HT5760
If you have verified that this is enabled, I recommend is quitting and relaunching the applications on your iPhone:
- Double-click the Home button.
- Swipe left or right until you have located the app you wish to close.
- Swipe the app up to close it.
You can find the full article here:
iOS: Force an app to close
http://support.apple.com/kb/HT5137If you are still seeing the same issue after quitting and relaunching the Messages app, I recommend restarting your phone and then resetting if it's still not working:
Restarting your device
- Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
- Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the full article here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the issue persists, the last thing I recommend is backing up and restoring your iPhone:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thank you for using Apple Support Communities.
Best,
Sheila M.
-
Oct 2, 2013 3:49 PM in response to sheila_m.by Matthewwfc,Sheila
Great links an all but have you actually looked at ioS7????
Settings > Messages......
imessage - tick
Send Read REceipts
Send as an SMS
Send and REcieve
then the bit we all want titled SMS/MMS
options are:-
MMS Messaging
Show Subject Field
Character Count
Blocked........
The Gourp Mail option as per you first link - its not there!!
For some strange reason its been removedAs someone who put up with a million yr old crackberry whilst waiting for 5s to be released I cannot explain how bad Apple is when it comes to Groups and texting - its just appalling.
They need to have a serious look at this
Matthew
-
Oct 5, 2013 5:38 AM in response to Matthewwfcby brookscotton,You are correct Matt. Group is there but the phone won't allow the app to work. Screen goes black and then goes to app home. One app seller states that an iOS7 update is required for his to work.
