HT204387: iOS: Supported Bluetooth profiles

Learn about iOS: Supported Bluetooth profiles
rickjoty

Q: connect iphone 5s to windows laptop via bluetooth

I am trying to connect my iPhone 5s to my Windows Laptop via Bluetooth.  The laptop can see the iPHone but cannot connect.  What can I do?

iPhone 5s, iOS 7.0.2

Posted on Sep 27, 2013 2:02 PM

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Q: connect iphone 5s to windows laptop via bluetooth

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  • by sheila_m.,

    sheila_m. sheila_m. Sep 29, 2013 9:54 AM in response to rickjoty
    Community Specialists
    Sep 29, 2013 9:54 AM in response to rickjoty

    Hello Rick,

     

    Congratulations on your new iPhone 5s!  To wirelessly sync your iPhone with iTunes, you need to be connected using a Wi-Fi network.  I found an article that has the steps outlined on how to sync your iPhone wirelessly with iTunes:

     

    Wi-Fi syncing

    1. Open iTunes
    2. To set up Wi-Fi syncing, connect your iOS device to your computer with the included USB cable. Select your device under Devices on the left-hand side.
    3. In the Summary tab, select "Sync with this [device] over Wi-Fi".
      HT1386_02-itunes-wifi_sync_option-001-en.png
    4. Whenever the computer and the iOS device are on the same network, the iOS device will appear in iTunes, and you can sync it. The iOS device will sync automatically when all of the following are true:
      • The iOS device is plugged in to power
      • iTunes is open on the computer
      • The iOS device and the computer are on the same Wi-Fi network
    5. While the iOS device appears in the left-hand column of iTunes, you can select the content tabs and configure sync options.
    6. Click Apply or Sync to sync the iOS device.

     

    You can find the full article here:

    iOS: Syncing with iTunes

    http://support.apple.com/kb/ht1386

     

    Thank you for posting in the Apple Support Communities.

     

    Best,

    Sheila M.

  • by run4life2,

    run4life2 run4life2 Oct 23, 2013 4:42 PM in response to rickjoty
    Level 1 (0 points)
    Oct 23, 2013 4:42 PM in response to rickjoty

    Hello Rick,

     

    Check who made the bluetooth chipset for your windows computer.  Mostly likely it was made by Broadcom.  Then, go to broadcom's  bluetooth software download page to download and update your drivers.    It will also come a toolkit helping your bluetooth connection.

     

    Good luck!