iPhoto cannot be opened because of a problem. Been searching for help, but coming up with no results.

What is the system versions you are running on the MacBook? And what version of iPhoto? The error message you are seeing may not necessarily mean an incompatible version. it can also mean, that you are having missing or incompatible components in the OS. Your problem with Mail seems to indicate the later.

Do you still have the original installer media that came with your old Mac? You should be able to reinstall iPhoto from the iLife installers on that disks.

To reinstall Mail you would need to reinstall the system. http://support.apple.com/kb/PH4360

How have the data been transferred from your new mac to the older one? Did you simply clone the new mac to the old?

The safest way would have been

• to wipe the mac of all traces and installations by other users
• to reinstall the original system from your installation media
• use the setup assistent to transfer all data from your new mac to the older mac.
• Run software update to update to the latest versions

-- Léonie

The "problem details and system configuration that pops up " is exactly the information we need. you left of, just when it gets interesting 😝. Please copy the first 50 lines from this report and paste these into your next post. Particularly the sections starting with "Exception type" or "Dyld Error Message: Library not loaded: " would be particularly good to know.

"iPhoto Version: 9.4.3 (9.4.3), and Mac OS X Lion 10.7.5", as I can see from your system details are compatible. Perhaps only some dynamic libraries are missing - we should see this in your crash log. Then you would need to get to a really stable Wi-Fi to be able to reinstall your system using Internet Recovery. http://support.apple.com/kb/HT4718 .

But it may also be simply a data error in your iPhoto library. Can you create a new iPhoto library in iPhoto? Does it launch correctly, when you hold down the alt/opt key ⌥ while launching iPhoto? Then try to create a new, empty iPhoto library. If iPhoto works well on a new library, then your old library has become corrupted and needs fixing.

But please post first the next 50 lines of your crash log.

Regards

Léonie

There is a dynamic library missing from your system library, or the wrong version installed, see this error message:

Dyld Error Message:

Library not loaded: /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText

Referenced from: /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit

Reason: image not found

Do you have any chance to find a good internet connection, to be able to download the Combo installer and reinstall your system? An Internet Café, maybe?

Download the Combo Updater from the Support page and install it on top of your current system:

OS X Lion Update 10.7.5 (Client Combo)

This Combo will only restore the dynamic libraries, that have changed since Lion has been released, but hopefully this will suffice and a full restore is not necessary.

I think I have a similar problem. I do hope someone can help...

Ok, here is my problem,

I attempted to downloaded (not sure that is the correct term) iPhoto from my back up onto my mother's mac mini (it's a long story why i did this). When I tried to open iPhoto from the back up it would not open - a dialog box popped up saying 'iPhoto cannot be opened because of a problem'.

Anyway, I gave up. But NOW! My mother can't open her iPhoto. she gets the same dialog box when she tries to open. We have restored iPhoto from her back up and the same thing keeps happening. Noooo! Please, please help, thank you.

Of course, I will provide any information that will help.

Thank you.

Oh, I've tried holding down common option while opening the app. Nothing happens. Same story - it doesn't open and the dialog box pops up.

And now my mother's Mail app won't open. Same dialog box!

What is going on?! could I have some kind of virus on my back up?

Please help good people! Thank you!

Here is the report from when i try and open Mail:

Process: Mail [250]

Path: /Applications/Mail.app/Contents/MacOS/Mail

Identifier: com.apple.mail

Version: 5.3 (1283)

Build Info: Mail-1283000000000000~1

Code Type: X86-64 (Native)

Parent Process: launchd [127]

Date/Time: 2014-03-21 23:59:59.457 +0000

OS Version: Mac OS X 10.7.5 (11G63)

Report Version: 9

Interval Since Last Report: 9683591 sec

Crashes Since Last Report: 58

Per-App Interval Since Last Report: 9343086 sec

Per-App Crashes Since Last Report: 8

Anonymous UUID: 33743508-B23E-497E-9AED-1F33CD895F3D

Crashed Thread: 0

Exception Type: EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:

dyld: launch, loading dependent libraries

Dyld Error Message:

Symbol not found: _OBJC_CLASS_$_PBOXRemoteMediaBrowserPanel

Referenced from: /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser

Expected in: /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices

in /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser

Binary Images:

0x108216000 - 0x1085c9fff com.apple.mail (5.3 - 1283) <1F49F84E-A64A-3C38-8C8E-39BEA1188767> /Applications/Mail.app/Contents/MacOS/Mail

0x1086c7000 - 0x108751fff com.apple.iLifeMediaBrowser (2.7.4 - 546.7) <C2C75472-2F7E-3E5F-BDD3-1B1309566FDB> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser

0x7fff67e16000 - 0x7fff67e4abaf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld

0x7fff85bd4000 - 0x7fff85bf3ff7 com.apple.DotMacSyncManager (6.1 - 488.6) <7F06D1AA-89C9-37A5-8243-89AB06E2DA2D> /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager

0x7fff85c05000 - 0x7fff85dd9ff7 com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x7fff85ec6000 - 0x7fff85ec8ff7 com.apple.print.framework.Print (7.4 - 247.3) <626C58D5-2841-3329-8C32-9F4A8353F3E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print

0x7fff85ec9000 - 0x7fff85ef4fff com.apple.speech.LatentSemanticMappingFramework (2.8.10 - 2.8.10) <686A1AA0-AE00-3CFB-8DEE-C84B26C83157> /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping

0x7fff85ef5000 - 0x7fff8624ffff com.apple.MessageFramework (5.3 - 1283) <3CBABE98-5C90-3112-9D93-480449BB9F7A> /System/Library/Frameworks/Message.framework/Versions/B/Message

0x7fff86250000 - 0x7fff8625fff7 libxar-nossl.dylib (??? - ???) <A6ABBFB9-E4ED-38AD-BBBB-F9958B9CEFB5> /usr/lib/libxar-nossl.dylib

And from iphoto, thank you:

Process: iPhoto [269]

Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto

Identifier: com.apple.iPhoto

Version: 9.2.1 (9.2.1)

Build Info: iPhotoProject-628000000000000~1

App Item ID: 408981381

App External ID: 4641130

Code Type: X86 (Native)

Parent Process: launchd [127]

Date/Time: 2014-03-22 00:02:38.966 +0000

OS Version: Mac OS X 10.7.5 (11G63)

Report Version: 9

Interval Since Last Report: 9683749 sec

Crashes Since Last Report: 60

Per-App Interval Since Last Report: 370115 sec

Per-App Crashes Since Last Report: 28

Anonymous UUID: 33743508-B23E-497E-9AED-1F33CD895F3D

Crashed Thread: 0

Exception Type: EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:

dyld: launch, loading dependent libraries

Dyld Error Message:

Library not loaded: /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText

Referenced from: /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit

Reason: image not found

Binary Images:

0x1000 - 0xd1afeb com.apple.iPhoto (9.2.1 - 9.2.1) <D139F133-4990-3B0E-8017-83D9D729E302> /Applications/iPhoto.app/Contents/MacOS/iPhoto

0xe83000 - 0xf63fe7 org.python.python (2.6.7 - 2.6.7) <61DBA92A-C39A-3A52-86F2-59CF9D310CB4> /System/Library/Frameworks/Python.framework/Versions/2.6/Python

0xfae000 - 0x114effb com.apple.geode (1.5 - 151.51) <28D29759-F356-3608-B9CF-3031F3299B1B> /Applications/iPhoto.app/Contents/Frameworks/Geode.framework/Versions/A/Geode

0x11ee000 - 0x11f0fff com.apple.iLifePhotoStreamConfiguration (2.2 - 2.2) <4FA61CE9-1718-3E07-9896-0023A2A49699> /Applications/iPhoto.app/Contents/Frameworks/iLifePhotoStreamConfiguration.fram ework/Versions/A/iLifePhotoStreamConfiguration

0x11f6000 - 0x1205fff com.apple.iLifeAssetManagement (2.0 - 2.33) <8346DE35-5F86-3338-9913-B035B3EE5435> /Applications/iPhoto.app/Contents/Frameworks/iLifeAssetManagement.framework/Ver sions/A/iLifeAssetManagement

0x1212000 - 0x123affb com.apple.iPhoto.Tessera (1.1 - 60.10) <7BA9184E-0A00-3083-8322-772ECBDD30C9> /Applications/iPhoto.app/Contents/Frameworks/Tessera.framework/Versions/A/Tesse ra

0x124b000 - 0x1272ffb com.apple.iPhoto.Tellus (1.3 - 60.10) <4AABB0BC-AC97-3EE4-BF0F-D8499DDB57C0> /Applications/iPhoto.app/Contents/Frameworks/Tellus.framework/Versions/A/Tellus

0x1287000 - 0x1291fff com.apple.iphoto.AccountConfigurationPlugin (1.2 - 1.2) <3B68F126-D783-3F86-AF04-A0F6A459BE67> /Applications/iPhoto.app/Contents/Frameworks/AccountConfigurationPlugin.framewo rk/Versions/A/AccountConfigurationPlugin

0x129c000 - 0x12b2ff3 com.apple.iLifeFaceRecognition (1.0 - 21.1) <6D28B7F2-7A33-3547-856F-EB19EF8C81F0> /Applications/iPhoto.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/iLifeFaceRecognition

0x12c0000 - 0x12ecffb com.apple.DiscRecordingUI (6.0.4 - 6040.4.1) <F3EDDD79-611F-3ECC-9B78-0AB8BAC0D446> /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI

0x1305000 - 0x1307fff com.apple.ExceptionHandling (1.5 - 10) <7C514CC4-7951-31CA-AEB3-D4AF49F44AE7> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling

0x130d000 - 0x1318fff com.apple.UpgradeChecker (9.2 - 9.2) <2040F6E1-7E77-3C64-8B2C-F3B9503C7402> /Applications/iPhoto.app/Contents/Frameworks/UpgradeChecker.framework/Versions/ A/UpgradeChecker

0x1320000 - 0x13a0fff com.apple.iLifeMediaBrowser (2.7.4 - 546.7) <130581CE-0699-3524-B487-726353FDDF96> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser

0x13e4000 - 0x13e4fff com.apple.iLifeSlideshow (2.3.0 - 847) <C4B7D4F3-D687-3AF6-9561-FE4C66F05BE2> /Applications/iPhoto.app/Contents/Frameworks/iLifeSlideshow.framework/Versions/ A/iLifeSlideshow

0x13e7000 - 0x165dffb com.apple.iLifePageLayout (1.3 - 150.37) <F812CBEA-99AA-3B62-BEB8-FEC8FCA3A6ED> /Applications/iPhoto.app/Contents/Frameworks/iLifePageLayout.framework/Versions /A/iLifePageLayout

0x1726000 - 0x17c1ff7 com.apple.MobileMe (11 - 1.0.3) <BCE66DE5-97D5-3E78-AC9C-17353AFA6A34> /Applications/iPhoto.app/Contents/Frameworks/MobileMe.framework/Versions/A/Mobi leMe

0x181b000 - 0x187bfff com.apple.proxtcore (1.3 - 140.57) <37B97974-E262-3CA8-AF41-2A522C849E82> /Applications/iPhoto.app/Contents/Frameworks/ProXTCore.framework/Versions/A/Pro XTCore

0x18cd000 - 0x19acff3 com.apple.iLifeSQLAccess (1.6 - 30.12) <22409124-4ECA-3EEA-ADF5-7425D6FCD8E3> /Applications/iPhoto.app/Contents/Frameworks/iLifeSQLAccess.framework/Versions/ A/iLifeSQLAccess

And what happened when you followed Léonie's advice for your exact problem?

There is a dynamic library missing from your system library, or the wrong version installed, see this error message:

Dyld Error Message:

Library not loaded: /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText

Referenced from: /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit

Reason: image not found

Do you have any chance to find a good internet connection, to be able to download the Combo installer and reinstall your system? An Internet Café, maybe?

Download the Combo Updater from the Support page and install it on top of your current system:

OS X Lion Update 10.7.5 (Client Combo)

This Combo will only restore the dynamic libraries, that have changed since Lion has been released, but hopefully this will suffice and a full restore is not necessary.

LN

Thanks so much for your reply Larry!

Are you saying I have the exact same problem as the original poster?

Thank you.

No - the crash log says that

original log

Application Specific Information:

dyld: launch, loading dependent libraries

Dyld Error Message:

Library not loaded: /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText

Referenced from: /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit

Reason: image not found

Yours

Application Specific Information:

dyld: launch, loading dependent libraries

Dyld Error Message:

Library not loaded: /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText

Referenced from: /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit

Reason: image not found

See the similarity?

LN