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Cartoonguy Level 1 Level 1 (0 points)

I am finding that some movies which I have added to Itunes and play fine on my Mac, do not appear on my Apple TV.  They are mpeg4 with the H.264 codec, which is what all my videos are.  I have tried rebooting the ATV and also restarting Itunes on my Mac, but still the same thing.  I have a category which contains 7 items, but only 5 of them appear on the ATV.  It's driving me a bit crazy!  Hope someone has an idea about what to do.



iMac, OS X Mountain Lion
  • vazandrew Level 6 Level 6 (17,175 points)

    Where are these movies coming from? What were they encoded with?


    Here is the compatibility needed for ATV


    • H.264 video up to 1080p, 30 frames per second, High or Main Profile level 4.0 or lower, Baseline profile level 3.0 or lower with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4 and .mov file formats
    • MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4 and .mov file formats
  • Cartoonguy Level 1 Level 1 (0 points)

    I downloaded it from this site:  (Great movie, by the way) and here is a screen grab from Itunes of the specs:



    I also tried re-endcoding with Handbrake, but that didn't make a difference.

  • vazandrew Level 6 Level 6 (17,175 points)

    Open up with QuickTime and view the movie inspector, tends to give a better picture of the encoding details

  • Cartoonguy Level 1 Level 1 (0 points)


  • RogerOut Level 1 Level 1 (85 points)

    The format may or may not be the problem.  Using iTunes, do an Info, check under Option for the media type.  Make sure it's set to Movie.  If that doesn't resolve the problem, then it sounds like the movie format itself is the culprit.

  • Cartoonguy Level 1 Level 1 (0 points)

    What the...!!!  This solved it.  I've never once used that option to change anything and I have no idea what it means or why that is an option.  I mean, a movie is a movie, but it was set to "home video" and so I changed it to "movie" and suddenly it appeared on Apple TV.  What the heck is that all about.


    Thank you RogerOut, but if you have any explanation for this bizarre, unknown option, I would appreciate it.



  • Winston Churchill Level 10 Level 10 (91,790 points)

    The option to choose Home video has been available for a long time. If you haven't chosen it yourself then the software that you use to create your video files has.


    The only difference is that now the updated software in iTunes and on your Apple TV is able to sort these two media kinds separately. A movie is not just a movie, many users have home videos that they use their Apple TV for and have long been asking for the home video classification.

  • RogerOut Level 1 Level 1 (85 points)

    What I'd like to know is this.  Is "media type" a normal bit of meta data stored in all movie formats?  Is this the job of the codex or the creator application?  If you look at a MP4 file using Quicktime, there is no media type  meta data listed anywhere.  I've never seen it using any other application, either.  How can we inspect the media type before we dump it into iTunes?  If the field is empty, what media type does iTunes default to? 


    I found a series of educational movies that got set as a TV Show, for no reason, as I used the exact same application to create them as nearly all of my other movie files. 

  • Winston Churchill Level 10 Level 10 (91,790 points)

    The only certain way of reading all metadata, is to open up the movie atoms and look for yourself. It's far simpler to check it in iTunes.

  • RogerOut Level 1 Level 1 (85 points)

    You can view a lot of meta data in FCP 7, and pretty much the entire meta database in FCPX.  There is no "media type" data field, although there is one called "media kind."  The movie I inspected with FCPX had no "media kind" data, field was blank.  Bring it into iTunes 11, media type was set to Home Movie.


    iTunes must be using some other criteria to set that option field.  I doubt they'll ever tell us how or why.

  • Winston Churchill Level 10 Level 10 (91,790 points)

    I think it may have been you that introduced 'media type'.


    It makes perfect sense to me that iTunes would interpret a blank entry as 'home video'. Studios will almost certainly compile the correct data before releasing it.

  • RogerOut Level 1 Level 1 (85 points)

    Type.  Yeah, my bad.


    To default to simply Movie makes more sense than Home Movie, since the latter is a subset of the former. It's all arbitrary anyway.


    edit: When you bring a movie file into MetaZ, it notes that the "video type" is empty and suggests Home Movie.  It also offers Whacked Bookmark as a video type.    Is someone going to tell the MetaZ people their terminology is wrong? 

  • Winston Churchill Level 10 Level 10 (91,790 points)

    No it's not a sub set, it's an entirely different media kind. If a movie is purchased from iTunes it is already pre-defined. If a movie I record via eyeTV is added to iTunes, eyeTV adds a movie tag, there are very few other types of legitimate movies that can make their way into iTunes, so if the application you use to create your video doesn't add a tag, it's fairly safe to say it's either illegitimate or a home video and Apple don't take well to illegitimate movies.

  • Cartoonguy Level 1 Level 1 (0 points)

    RogerOut makes some good points and this feels to me like a ham fisted attempt by Apple to take control of my media in a way that I don't want.  The stuff it is choosing to call "home movie" is 100% legit movies, but not ones I bought through the itunes store.  So I load a movie and then it mysteriously does not show up in my Apple TV because it has defaulted to "home movie".


    What I still fail to understand is what the heck is the purpose of this apart from annoying users who's stuff now does not appear on ATV without explanation or warning.  So glad to have this forum to help me, but why should I have to do this to figure out how to overcome a stupid thing that Itunes is doing to my movie (it is a movie!)?


    As I say though, what possible benefit is it for a users media to be labelled in this way and anyway, why does calling it a home movie make it unreadable in ATV?

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