Cannot resume a movie rental using ATV3...why?

Having the same problem here. As we can remember, before the latest update of Apple-TV it was possible to go to the Purchased section and it would also list the rentals still valid... but now it just says we have nothing purchased and as Jay writes, when trying to Check for rentals, the busy icon just keeps spinning with no results. VERY annoying.

However, I've contacted support a few times and it doesn't seem to be a problem getting the refunds. But I am more curious to how we can resume watching the movies.

We haven't even been able to start the movie. Same issue. Apple? A little guidance here? I've got a slumber party in progress and can't start our movie! Thanks!

You may wish to try logging out and back into your iTunes account.

I had the same issue--with Iron Man 3 even. I logged out of just iTunes, did not restart my Apple TV, returned to Movies, and my rental was there. Thanks Winston!

Same thing here. I waited forever for the spinning to stop, restarted Atv, restarted modem, (even though netflix was working). Wasted a lot of time. Thanks for answering.

This is bad interface design, Apple. Access to a rented movie should be within the movie tab, not settings. Even if "resume rental" was in a different spot, don't say "go to the Settings menu, select Downloads, then Check for Downloads" Just give me link. and finally, a spinning wheel should time out if it isn't doing anything.

After I did an AppleTV software update I was unable to rent and complete the movie. It would play for 10 min the freeze. When I go to "Check for Rentals" it would just hang forever. I did a soft restart and even unplugged my AppleTV3 but no go. I tried resetting my Apple Extreme router but still unable to watch my rental. I finally "Reset All Settings" on my AppleTV3 and had to reconnect to my WiFi and re-enter my iTunes account but it fixed it. I was able to watch my rental.

thanks Jay, your instructions worked perfectly.

This worked. Thank you. I found it while on hold with customer service. Not only were they completely unhelpful, they tried to sell me a service plan. I rented a movie on itunes, and have a Mac, 2 iphones, and an apple tv, but they want to charge me to report a technical problem. Not cool Apple, not cool.

Thanks! Had this issue previously when my internet dropped out.

That was very helpful. You ended a very irritating session that might otherwise have resulted in a game of skip the rock on the water only it would be my AppleTV

Logging out and in helped. But hey Apple!! Fix this!