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how can i reset my security questions? i do not want to create a new apple id.

How can I reset my security questions and answers?? I forget what was the answers. I do not want to create a new apple id. tq

iPhone 5, iOS 7

Posted on Sep 27, 2013 11:29 PM

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1 reply

Sep 27, 2013 11:30 PM in response to Rosri

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.


If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.


Contacting Apple about account security : http://support.apple.com/kb/HT5699


When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

how can i reset my security questions? i do not want to create a new apple id.

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