iTunes relaunches on its own when iPhone is plugged in?!

Question

Level 3

654 points

iTunes relaunches on its own when iPhone is plugged in?!

Hi guys,

This "issue" never happened before, but since I upgraded iOS to version 7 on my iPhone 4 (GSM), iTunes (also recently and manually updated to the latest version) will restart after I close it when my phone is plugged in in USB. Basically, I back up / sync my iPhone, then close iTunes. About thirty seconds later, iTunes restarts on its own, and I have to close it again to keep it that way, until the next restart.

At first, I thought it had to do with a loose or shaky USB slot, but I let my Mac sit on a flat surface, with the iPhone by its side, and every time I close iTunes, it restarts on its own, no matter what. Repairing permissions didn't help.

This is driving me nuts, all the more so since I've checked in iTunes preferences, and couldn't find any mention of a "keep alive" iTunes functionality.

I should add that this problem also happens when syncing via Wifi, but not as regularly as in USB mode.

Ideas, anyone? Should I check or uncheck something on the iPhone?

MacBook Pro, Mac OS X (10.6.8)

Posted on Sep 28, 2013 1:13 AM

Reply

Answer 1

Best reply

C F McBlob

Level 4

2,885 points

Sep 28, 2013 1:41 AM in response to FrenchToast

iTunes>Preferences>Devices

Reply

Answer 2

FrenchToast Author

Level 3

654 points

Sep 28, 2013 2:22 AM in response to C F McBlob

Hi, and thanks for taking the time to answer me!

However, like I said in my OP, it started happening after I upgraded my iPhone to iOS 7 and updated iTunes to its latest version. When my iPhone was still running iOS 6, I didn't have this problem. iTunes settings have always been set to automatically sync iDevices as soon as they're plugged in on all my computers, because I find it more convenient. It has the positive side effects of syncing over WiFi automatically too.

I've just synced my iPhone via WiFi, and iTunes hasn't restarted after I closed it, so there's still the chance it comes from a loose USB port somehow (I plug it to recharge the battery, mostly). Maybe something has changed in the way iTunes times syncing, or with it polling the App Store for app updates.

Am I the only one who has noticed this issue?

Reply

Answer 3

Sep 29, 2013 3:43 AM in response to FrenchToast

I just noticed about 5 minutes ago that this exact same thing is happening to me, only it has been since I upgraded to iOS 7.0.2 -- iOS 7.0.0 for my iPhone 5 (Verizon) was fine up until now. I believe I do the exact same thing you do: I plug in my iPhone via the USB port on my MacBook Pro (early 2011), it syncs, and then I eject the iPhone in iTunes and quit iTunes (so that the phone is simply charging). I'm going to try turning the phone off, and then back on to see if it continues.

Reply

Answer 4

Sep 29, 2013 3:52 AM in response to FrenchToast

Well, it's still early but it appears that after a full Restart of my MacBook Pro, and closing all apps on my iPhone and restarting it, that the problem is not recurring. I'll still monitoring it to see if it happens again.

Reply

Answer 5

radaines

Level 1

9 points

Sep 29, 2013 6:35 AM in response to FrenchToast

Same issue here, however this only started after updating to iTunes 11.1. I am using an iPhone 3GS on iOS 6.1.3 so nothing to do with iOS 7. As long as the iPhone is connected to my iMac, I cannot keep iTunes closed, it keeps relaunching on its own.

Reply

Answer 6

FrenchToast Author

Level 3

654 points

Sep 29, 2013 9:40 AM in response to radaines

Well, people, it looks like the plot is thickening... I haven't noticed if this issue started after upgrading to iOS 7.0 right away, or only after I went to 7.0.2, but the only thing we all have in common is that we all upgraded iTunes to 11.1 before noticing anything.

I keep wondering if the new automatic app update in iOS 7.x couldn't be the culprit here. Do you have it enabled on your iPhones (aside from radaines, who's still on iOS 6)?

Reply

Answer 7

Oct 4, 2013 7:35 AM in response to FrenchToast

I've had the same issue: iphone 5 on IOS 7 and itunes 11.1

Like other posters, I'm not sure exactly when it first happened because you tend to live with it for the first couple of times, and the whole ecosystem seems to be changing all the time: as a simple user I don't pay much attention until something breaks!

It's annoying as ****!

Come on apple! We eternal optimists expect better.

Reply

Answer 8

FrenchToast Author

Level 3

654 points

Oct 6, 2013 11:06 PM in response to Paul_Cambridge

The latest iTunes update (11.1.1) didn't help either. I've just ejected the iPhone from iTunes and closed it down (iTunes, I mean), and sure enough, after about 30 seconds, iTunes restarted. I've plugged it into a Windows PC, and it doesn't happen, only on the Mac.

Reply

Answer 9

Applyne

Level 1

0 points

Oct 7, 2013 9:28 AM in response to FrenchToast

I have the same issue but when I checked the system logs in Console there are a bunch of crash reports for iTunes that happen at the exact time of quitting iTunes. If I keep Console open then I can see the crash report being generated. This seems to prompt OSX to reopen iTunes. The crash reports seem to be associated with usbmuxd which is the daemon used for the cable connection to the iPhone/iPad. I therefore do not think this is a function, but rather a feature. Annoyingly sometimes iTunes also crashes if I plug in an iPhone/iPad whilst iTunes is already running, when I am playing tunes over Airplay and sometimes when streaming to Apple TV - all the crash reports seem to show the usbmuxd error EXC_BAD_ACCESS (SIGSERV). I have tried repairing permissions and reinstalling iTunes but nothing solves this. There are plenty of other threads on this also.

Could one of you check your Console logs and see if you see the same?

Reply

Answer 10

FrenchToast Author

Level 3

654 points

Oct 7, 2013 10:58 AM in response to Applyne

There are so many entries in my Console, I can't find the one you mention, but I've noticed that syncing the iPhone over the WiFi won't make iTunes relaunch the way it does in USB, so I gather you're right about this daemon being the (probable) culprit. I hope Apple is working on a solution to this problem...

Reply

Answer 11

Applyne

Level 1

0 points

Oct 8, 2013 9:27 AM in response to FrenchToast

Should be under System Diagnostic Reports - something like usbmuxd_2013-10-09-1753..... I hope that they fix it soon also as I am getting it on both my iMac and MacBook, so definitely a software problem.

Reply

Answer 12

FrenchToast Author

Level 3

654 points

Oct 8, 2013 10:01 AM in response to Applyne

Well, sure enough, there it was, and boy, it didn't come alone...

Here's what's the latest entry shows (lots of mention of LDAP. That's Bonjour by another name, right?):

Process: usbmuxd [36]

Path: /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/Resources/u sbmuxd

Identifier: usbmuxd

Version: ??? (???)

Code Type: X86 (Native)

Parent Process: launchd [1]

Date/Time: 2013-10-07 19:54:54.295 +0200

OS Version: Mac OS X 10.6.8 (10K549)

Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000010

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread

0 usbmuxd 0x0000ee53 0x1000 + 56915

1 usbmuxd 0x00009f58 0x1000 + 36696

2 usbmuxd 0x000126c0 0x1000 + 71360

3 com.apple.CoreFoundation 0x91eada3b __CFRunLoopRun + 8059

4 com.apple.CoreFoundation 0x91eab3c4 CFRunLoopRunSpecific + 452

5 com.apple.CoreFoundation 0x91eb1304 CFRunLoopRun + 84

6 usbmuxd 0x00003134 0x1000 + 8500

7 usbmuxd 0x00002375 0x1000 + 4981

Thread 1: Dispatch queue: com.apple.libdispatch-manager

0 libSystem.B.dylib 0x95ee9382 kevent + 10

1 libSystem.B.dylib 0x95ee9a9c _dispatch_mgr_invoke + 215

2 libSystem.B.dylib 0x95ee8f59 _dispatch_queue_invoke + 163

3 libSystem.B.dylib 0x95ee8cfe _dispatch_worker_thread2 + 240

4 libSystem.B.dylib 0x95ee8781 _pthread_wqthread + 390

5 libSystem.B.dylib 0x95ee85c6 start_wqthread + 30

Thread 2: com.apple.CFSocket.private

0 libSystem.B.dylib 0x95ee1ac6 select$DARWIN_EXTSN + 10

1 com.apple.CoreFoundation 0x91eebc53 __CFSocketManager + 1091

2 libSystem.B.dylib 0x95ef0259 _pthread_start + 345

3 libSystem.B.dylib 0x95ef00de thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):

eax: 0x00000000 ebx: 0x00000000 ecx: 0x0001949c edx: 0x00000001

edi: 0x00009e18 esi: 0x0000ee49 ebp: 0xbffff0f8 esp: 0xbffff0d0

ss: 0x0000001f efl: 0x00010282 eip: 0x0000ee53 cs: 0x00000017

ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037

cr2: 0x00000010

Binary Images:

0x1000 - 0x17ffc usbmuxd ??? (???) <8D711021-8555-3BB4-AA07-8C56E6B53575> /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/Resources/u sbmuxd

0x22000 - 0x10cff0 com.apple.mobiledevice 710 (710) <35441811-BA51-3BAF-B22A-30C16ECB7AC0> /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevic e

0x8fe00000 - 0x8fe4163b dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld

0x90008000 - 0x90072fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib

0x9084c000 - 0x90905fe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib

0x90906000 - 0x90949fe7 com.apple.MediaKit 10.5.1 (490) <4CF33D3A-ABA4-5AD8-2BCB-19FADF4347DB> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit

0x90957000 - 0x90a57fe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <BE7FCD73-03B5-25A4-FCA4-D4980F1488D6> /usr/lib/libxml2.2.dylib

0x90a58000 - 0x90ad2fff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <156A532C-0B60-55B0-EE27-D02B82AA6217> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

0x9123f000 - 0x91277ff7 com.apple.LDAPFramework 2.0 (120.1) <131ED804-DD88-D84F-13F8-D48E0012B96F> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP

0x912b9000 - 0x912d9fe7 libresolv.9.dylib 41.1.0 (compatibility 1.0.0) <8C2B5FA8-2469-21C7-D297-F95A0FFE5F19> /usr/lib/libresolv.9.dylib

0x912da000 - 0x91317ff7 com.apple.SystemConfiguration 1.10.8 (1.10.2) <50E4D49B-4F61-446F-1C21-1B2BA814713D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration

0x91e2b000 - 0x91e2cff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <93EC71F1-4D4E-F456-8EFE-32E7EFD7A064> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

0x91e32000 - 0x91e33ff7 com.apple.TrustEvaluationAgent 1.1 (1) <2D970A9B-77E8-EDC0-BEC6-7580D78B2843> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent

0x91e6f000 - 0x91feafe7 com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x92025000 - 0x92102fe3 com.apple.DiscRecording 5.0.9 (5090.4.2) <92C85A16-5C80-9F35-13BE-2B312956AA9A> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording

0x923ce000 - 0x923ceff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

0x92b06000 - 0x92b1afe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib

0x930b6000 - 0x930c3ff7 com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS

0x93215000 - 0x93215ff7 com.apple.vecLib 3.6 (vecLib 3.6) <FF4DC8B6-0AB0-DEE8-ADA8-7B57645A1F36> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib

0x933a0000 - 0x9343dfe3 com.apple.LaunchServices 362.3 (362.3) <15B47388-16C8-97DA-EEBB-1709E136169E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices

0x9343e000 - 0x93447ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

0x9349a000 - 0x938b0ff7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib

0x9474f000 - 0x9475dfe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib

0x9475e000 - 0x947a0ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <8A4721DE-25C4-C8AA-EA90-9DA7812E3EBA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib

0x947a1000 - 0x94ac1ff3 com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore

0x94ac2000 - 0x94ad2ff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib

0x94ad3000 - 0x94b0bfe7 libcurl.4.dylib 6.1.0 (compatibility 6.0.0) <26FB5A40-6B39-1EA0-63D3-C2CC3BC6754D> /usr/lib/libcurl.4.dylib

0x9510d000 - 0x9518dfeb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit

0x9518e000 - 0x95191fe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib

0x951e6000 - 0x952b1fef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices

0x952b2000 - 0x9535ffe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib

0x95360000 - 0x95393ff7 com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE

0x954d5000 - 0x955d7fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <EB34F049-D9E1-BF19-CF03-B26A0352D40C> /usr/lib/libcrypto.0.9.8.dylib

0x957ba000 - 0x95817ff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x95ec2000 - 0x96069ff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib

0x9606a000 - 0x96170ff3 com.apple.DiskImagesFramework 10.6.8 (289.1) <49B23766-6397-6F59-E287-3B2535FBD79B> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages

0x97966000 - 0x97bd7fef com.apple.Foundation 6.6.8 (751.63) <69B3441C-B196-F2AD-07F8-D8DD24E4CD8C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

0x98251000 - 0x98279ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <E761F29A-328B-29D9-3DF0-023F2C21E500> /usr/lib/libxslt.1.dylib

0x9893c000 - 0x98d71ff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib

0x98d72000 - 0x98d7eff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib

0x98dc3000 - 0x98e32ff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <595A5539-9F54-63E6-7AAC-C04E1574B050> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib

0x98ebb000 - 0x99121ff7 com.apple.security 6.1.2 (55002) <E88E133F-5FB3-446F-B753-2B8AD577B46A> /System/Library/Frameworks/Security.framework/Versions/A/Security

0x9912e000 - 0x99154ffb com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices

0x99156000 - 0x9919cff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib

0x991eb000 - 0x99224fe7 com.apple.bom 10.0 (164) <CC61CCD7-F76C-45DD-6666-C0E0D07C7343> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom

0x998cc000 - 0x99978fe7 com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork

0x99979000 - 0x99a11fe7 edu.mit.Kerberos 6.5.11 (6.5.11) <F36DB665-A88B-7F5B-6244-6A2E7FFFF668> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

0x99a1d000 - 0x99a2afe7 libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <828CCEAB-F193-90F1-F48C-54E3C88B29BC> /usr/lib/libbz2.1.0.dylib

0x99a3d000 - 0x99bbffe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <60FF302E-5FAE-749B-BC70-0496DC2FBF2D> /usr/lib/libicucore.A.dylib

0x99f1c000 - 0x9a059fe7 com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <423BDE4D-5082-B6CA-BB2C-E22A037235A4> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

0x9a472000 - 0x9a4b6fe7 com.apple.Metadata 10.6.3 (507.15) <74F05E64-2A68-BA10-CCD4-128D164E5A0F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata

0x9a7dc000 - 0x9a7e9ff7 com.apple.AppleFSCompression 24.4 (1.0) <09E7FA6D-4BE8-5CA6-732F-D70EDF0E3910> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression

0x9aa8c000 - 0x9aac8fe7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <CEE95B62-8F1C-2013-6ED3-42EB8A1018DF> /usr/lib/libssl.0.9.8.dylib

0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib

What do you guys make of it? I tracked all mentions of my little own private self in all this, but I may have missed something. Please be discreet! 😁

Reply

Answer 13

Applyne

Level 1

0 points

Oct 9, 2013 12:30 AM in response to FrenchToast

At least we know it is the same error. I have no idea what it really means but it is the same error I am getting on both my machines. We just have to wait for Apple to issue a fix!

Reply

Answer 14

FrenchToast Author

Level 3

654 points

Oct 12, 2013 5:06 AM in response to Applyne

The problem stopped for me after transferring my purchases from the iPhone onto iTunes, while I was trying to get rid of another problem (the infamous "Can't sync/backup your phone due to not enough space..." issue described here, among other places).

After the transfer, I managed to sync my iPhone, then closed down iTunes, and so far, my phone is still plugged in USB to the Mac, and iTunes hasn't relaunched.

My 2 cents...

Reply