Currently Being ModeratedOct 7, 2013 1:35 PM (in response to Z A K)
I'm having the same exact experience. It worked fine up until the 11.1 update, and then it just ceased to work.
I used to get a pop up window saying initializing or something of that sort, then if the video wasn't the right encoding, it would stop. If it was the right encoding, the video would then move to the top center of ribbon with a progress bar for the import. I've tried drag and drop, and also going to File -> Add File to Library. Neither methods work. I've even tried adding an entire folder to the library, and still nothing.
Is this an intentional act on behalf of Apple or a bug?
Currently Being ModeratedOct 24, 2013 12:48 PM (in response to Z A K)
Did anyone ever find a solution to this problem? I rencoded the videos using Handbrake and no change. Load into iTunes but won't loa don my 1st gen iPad. Worked fine before update.
Currently Being ModeratedNov 4, 2013 8:47 PM (in response to Z A K)
I'm having the same problem. Oddly enough, if I stream the video through Homeshare, it plays just fine and beautifully on the iPad (iPad 3). If I try to sync using iTunes 11.1, it won't sync. Hopefully Apple will find a fix for this bug.
Currently Being ModeratedNov 18, 2013 6:04 AM (in response to Z A K)
same here, mp4 files, I can view them in itunes so I know the file format is good.
apple tech support suggested reinstalling itunes which did nothing.
my temporary workaround is I got the azul player app (costs $2.99) that lets you transfer these files from itunes to your ipad and view them just fine in the azul player
Currently Being ModeratedNov 18, 2013 7:18 AM (in response to yomamaflorida)
What I eneded up doing was importing to iTunes they play there but won't go onto a device.
So select the item then go to File > Create New Version > Create iPad or Apple TV Version
This worked for me but is a pain to have to do every time. Also takes a while for iTunes to convert.
Currently Being ModeratedNov 19, 2013 8:53 AM (in response to arsen32)
my .mp4 version is already an ipad version, this is not the issue. Good .mp4 files will not sync to the ipad ever since this itunes update
Currently Being ModeratedNov 19, 2013 3:52 PM (in response to yomamaflorida)
I was hoping that would help. Yes mine are already "good" iPad versioned files. However when I then let iTunes create it's own version they would sync. No idea what they changed. May be they add a flag that has to be there for it to sync no idea.
Currently Being ModeratedNov 20, 2013 5:36 AM (in response to arsen32)
I tried to have itunes convert my mp4 but it said it is already in a supported format. catch 22
Currently Being ModeratedNov 20, 2013 7:05 AM (in response to yomamaflorida)
Sorry if I implied you didn't try that. I was saying it worked for me. This is a huge hassle for all of us. What is going on Apple. Let me play my content on my device.
Currently Being ModeratedNov 20, 2013 7:10 AM (in response to Z A K)
is there a way to formally report this as a bug to Apple besides just venting here?
Currently Being ModeratedNov 20, 2013 8:02 AM (in response to yomamaflorida)
Yes through their feedback: http://www.apple.com/feedback/itunesapp.html