MacbookAir 13'' mid 2013

Question

MacbookAir 13'' mid 2013

Dear Team,

i am faced with the challenge on the MacbookAir 13'' mid 2013 it was working okay not until the client that is the user decided to buy the external speakers those which are power with the usb Port . Just after pluggin the speaker to the USB port and the jack to the Earphone port then the machine produced a fun noise which after that time there is no sound on this MackbookAir and it's showing disabled itunes wont even launch no booting sound.

could there be a solution or maybe the problem could have gone to the Logic Board which may need to be replaced.

Thanks in advance

Posted on Sep 28, 2013 8:26 AM

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Answer 1

Sep 28, 2013 8:55 AM in response to peterfromlivingstone zambia

were they powered speakers? (i bet).

If so then its highly likely that some bad 'deep-frying' went on. 😟

reset SMC and recheck

Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.

if same make call for service to Apple

😊

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Answer 2

Sep 28, 2013 1:35 PM in response to PlotinusVeritas

PlotinusVeritasThanks but it didnt work Can reinstalling OS help just thinking otherwise but if it's the Hardware then it's not possible

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Answer 3

Sep 28, 2013 3:17 PM in response to peterfromlivingstone zambia

One last test, then make a call to Apple for service / diagnosis. 😊

Information stored in NVRAM / PRAM includes:

Speaker volume

Resetting NVRAM / PRAM

Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

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Answer 4

Sep 29, 2013 1:08 AM in response to PlotinusVeritas

It didnt work am sure it could be flied maybe am sure the best altenatives would be taking to Apple or maybe getting a new Motherboard for it mid 2013 MacbookAir

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Answer 5

Sep 29, 2013 1:14 AM in response to PlotinusVeritas

When i do the test it gives me this message

(there maybe an issue with the audio hardware)

(reference code VFF001)

would that help?

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Answer 6

Sep 29, 2013 1:18 AM in response to peterfromlivingstone zambia

helps plenty. As per your above earlier comment,....dont start picking out hardware until youve had hardware diagnosis confirmation.

Apple diagnosis is free regardless of repair or not.

Make appt. with Apple for diagnostic / repair. 😊

VFF001

There may be an issue with the audio hardware.

Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available.

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