Recently provided with a new router, D-Link DSL 2680. Now my none of my Apple Products, ipad, iphone, macbookpro will print to either of my printers (HP)

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Level 1

9 points

Recently provided with a new router, D-Link DSL 2680. Now my none of my Apple Products, ipad, iphone, macbookpro will print to either of my printers (HP)

Anyone with any ideas as to why after setting up a new router D-Link DSL2680, none of my Apple products will print. All printed previously with no problem using the old router (Netgear). The wireless set-up is fine on the printers and they will print with my two Windows computers. The internet works fine and the network seems ok. Any clues? Are there any specific settings for the router for Apple Products? I didnt have to make any changes with 10 year old router. Bit frustrated!

Any thoughts appreciated.

iPad Wi-Fi + 4G, iOS 5.1

Posted on Sep 28, 2013 8:55 AM

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Answer 1

Diavonex

Level 9

67,259 points

Sep 28, 2013 9:00 AM in response to Custard

Once you change your router, you must setup your printer again because the SSID and Password have changed and all your iDevices are no longer on the same network as your printer.

Please take note that your computer and iDevices uses different operating system.

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Answer 2

Custard Author

Level 1

9 points

Sep 28, 2013 9:09 AM in response to Diavonex

Yes I have set up the printer with the correct SSID and Password. The test pages on the two printers both confirm they are correctly set up in the Network. I have noticed that there are lots of comments about the D-Link DSL routers not working properly with Apple products and wondered if anyone had found a solution. I am also aware of the different operating systems for all my products. Thanks for replying,

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Answer 3

Diavonex

Level 9

67,259 points

Sep 28, 2013 9:11 AM in response to Custard

Try reboot your iPad and/or router.

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Answer 4

Custard Author

Level 1

9 points

Sep 28, 2013 9:16 AM in response to Diavonex

Yes I should also have said I have rebooted the router, printers, ipads, laptop nothing helps. I have redownloaded the printer software in case it was updated. Clearly it this silly DSL router, if all else fails I will have to go back to my faithful if old, Netgear router. Wish I had never changed it!

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Answer 5

Custard Author

Level 1

9 points

Oct 2, 2013 5:11 AM in response to Custard

So progress so far, I have managed to get my Macbook Pro to print using my printer via the Network and with the new router, but the Pro could not find the printer to Add, so I had to add it by using the printers IP address which has worked fine. One of the printers was eventually found by the Pro and I could add it in the normal way. (Both printers are HP) Sadly the one that I have had to add as an IP printer is the Airprint printer.

I stil cannot get Airprint to print on any Ipads or Iphone. I have tried (everything!) most recent was to delete the Network on the ipad, restard the ipad, add the Network again but no it just says no Aiprint printers found. Still havent given up but suspect its something to do with this IP address issue as the Macbook Pro cant find it either. Is there anyway of adding an Airprint printer using its IP address?

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