Based on the recomendations by lllaass, I tried 2 different programs. Both were selected because they were free:
The first program I tried was SharePod. This decision was based on CNET & user reviews. It worked great for moving the music from the iPod to the computer, was easy to use, and was free; however, it is limited to music (it had a photo section but it did not see the one photo on the iPod so I was not able to test the feature). If all you need to move is music I recommend this solution.
After I realized there were eBooks on the iPod, I had to find a second program to back them up. I used Syncios (again based on CNET & user reviews). This also worked great for backing up the eBooks, and I was even able to backup the apps (all were free apps, but I thought I would test the feature anyway). I did not try to backup the music because I already backed it up with SharePod, but I would imagine it will work as well as the books & apps.
**BEWARE** when installing Syncios: the reviews stated the install adds malware. To avoid the program installing additional software, make sure to select custom install and uncheck the additional programs!