iPhone 5s 'This cable or accessory is not certified and may not work reliably...' help?

But how did you fix it?

I didn't - I had to claim a new phone on my bank insurance as apple and O2 blamed each other and after 3 weeks I got totally red up!

Just an update on what I now describe as my cider store, Apple in melt down 😊

Good news, Apple TV now restored with the help of yet another cable ...

MinMac Server .. went through reinstallation of OS procedure but turns out there is a disk failure. Second time the machine has crashed.

Time Capsule wireless connection has gone again. Aerial may be failing but that follows an update, which leads me to a recnetly replaced 4S.

There's a thread about the wifi failing following an earlier IOS update

https://discussions.apple.com/thread/5499447?start=45&tstart=0

The phone is residing in the freezer as I type. Whether this cures the problem will be interesting but no more than that. I wanted to sell the phone anyway.

All of these will be heading for Apple and then eBay shortly. Welcome sonus and other streaming devices. iTunes will live on for a while but Napster and Spotify will soon repalce them and I'd also quite like shares in Netflix/Amazon.

Sad thing is I still think Apple computers remain ahead of Windows. 8 is torrid without a touch screen and there are still things that are far easier on a Mac. However, if my iPhone 5 was a car, I could send it back.

And I don't like cider ...

Now, would you believe it, I've just extracted the iPhone 4S from the freezer and restarted it. Hey presto, wifi. 😮 We now wait for the reset to finish ... all seemed fine but it froze 😉 oh of course, no Sim. Oh well.

Anyone know where I can get a SIM carrier, I've lost it 😊

I am facing this proble of cable not supported.

Please note that this cable is same one which I received by Apple when I bought it Iphone5.

ONly thing change is my upgrade to IOS7.

Not quite happye except new look for dialling buttons.

Problem stays there - of cables!

Thinking of buying Nexus 5 !

<Edited by Host>

@tflab This has been going since well before the 7.0.6 upgrade. Look at the dates of earlier posts?

Hi sdawson36,

I am facing the same as you. Bought an iPhone at Singtel Bugis Store 4 months ago and now my iPhone will not charge anymore.

Despite all tips & tricks I read on the internet, it seems that my iPhone decided to keep empty :-(

What did you do regarding Singtel? I am going to visit the Singtel Store tomorrow, but I am afraid that they will advice me to contact Apple Support, which probably will not solve my problem. If I may believe the other stories.

And btw, I've always used original Apple cables and chargers. So it's strange that I got several messages "not certified..." and somehow I am not allowed to charge anymore.

Hope to hear from you!

Join the club! Apple is just ignoring this. There is a real problem and they don't even pretend the problem exists.

I love Apple products and I own them all, but when something stupid like this happens they do nothing to help.

They did nothing for me and I had to claim a new phone on my insurance :-( If this had been any other company it would have been all over the World press!! Apple products are no longer cutting edge and the likes of HTC and Samsung are far ahead - I suspect when my contract is up I'll be switching as I'm not paying over the odds for inferior products :-(

I find it so ironic that some have a problem with a single product (that may or may not be the manufacturer's fault - ie - use cheap cables and complain that they don't work with their expensive product, or a bug that only affects a handful of millions of users/owners), and then somehow translate that to mean that an entire company's product line is nothing but junk and are supposedly willing to dump $thousands in hardware because of one issue.

I particularly find the post that begins by harping on the iPhone 5s cable issue, then morphs to compalining about their AppleTV, MacMini Server, and MacBook - all supposedly having some kind of coordinated meltdown...

I have done my fair share of Apple-bashing over the years when they mess up (and any company, just like an individual human being) is going to make mistakes. The reality is - Apple makes far fewer mistakes than most in their industry. Can they be somewhat controling of their devices and software? Certainly - but that is also part of why their "stuff" tends to be less problematic overall. It is the price one pays.

And - as if I ever need a reminder about why I primarily live in/use an Apple "ecosystem" - I also carry around an ASUS MeMO Pad HD7 Android-based tablet. I have had all sorts of issues, primarily software (though not all). Android is a "free-for-all" atmosphere - that opens doors to malicious software, to all sorts of conflicts in software, and in many ways is rather unstable and unreliable. And don't even start on the horrid memory management in Android... And as far as Windows is concerned - I am tasked with keeping several family members up-and-running - and they are hard-headed Windows users - who cannot seem to figure out that they should NOT click every window that pops up askign them to install garbage, or to open every single file that comes through email... I spend more than a half-hour or so, even on a realtively well-running Windows machine, and I am ready to run and bash my head into a brick wall. I have chased driver issues, connection issues, and all types of file corruption problems... DLL's and so much more. I am so ready to get back to my MacBook Pro.

Oh - and back a few months ago, I was in the closest Apple Store and one of the "friendly" Apple folks walked up to offer assistance. I said I was just in to look - they stayed for a moment. So I asked if they knew anything about the "not certified" issue with iPhone 5 and 5s. They were aware of it - said a handful of folks had come in with the issue - and they had replaced a few phones because of it. This person said that most cases were complaints regarding 3rd Party cables...

Well said... thanks for offereing a level headed opinion to an issue that has morphed into way more than a cable issue.

I'm having the exact same issue. I've bought three different charging cords for my iPhone 5, none of which work longer than a day. This is ridiculous and such a money grab. The prices if the apple charge cords should be lowered so they wouldn't have the problem if people seeking out cheaper alternatives in the first place. Not very customer friendly if the customers are wasting their money on any brand that isn't apple, it's also creating lots more pollution having so many useless electronics now. Very unimpressed, hopefully they change this.

I'm having the exact same issue. I've bought three different charging cords for my iPhone 5, none of which work longer than a day. This is ridiculous and such a money grab. The prices if the apple charge cords should be lowered so they wouldn't have the problem if people seeking out cheaper alternatives in the first place. Not very customer friendly if the customers are wasting their money on any brand that isn't apple, it's also creating lots more pollution having so many useless electronics now. Very unimpressed, hopefully they change this.

They won't. It is for your protection. Cheap knockoff chargers can be a fire or electrocution risk. For all the money you spent on the three different charging cords, you probably could have purchased one certified Apple cord and be done with this. As it is, if you continue to purchase cheap cords, you will continue to have problems.

Cheers,

GB

Hahaha! Michael, I feel your pain with the Windoze environment. I work on a Windows machine all day long - a Bank-owned, Bank-imaged, Bank-controlled PC, so no malware there....doesn't make a lick of difference. I never use Safari on my Mac, because I think it is second-rate (compared to Firefox, which is what Mozilla does), but I have to use IE and Windows Explorer on my PC, and I can say without any hesitation....I absolutely LOATHE both of them. I have to reboot my PC at least once every couple of days, and it takes (and I'm not exaggerating) 25-30 minutes for a complete reboot to finish. And why do I have to reboot? Because IE gets hung up and nothing will move.

So, yeah - I hear ya. I'm not happy with not getting any info from Apple right now about this FaceTime issue which is not a figment of anyone's imagination. But all in all, I'm with you 100% - I'd rather have an Apple device or computer any day. I rarely have any issues with any of my Apple stuff. For me, it really does "just work"....

Thanks for a refreshing post,

GB