iPhone 5s 'This cable or accessory is not certified and may not work reliably...' help?

I have just had the same problem with a MiTEC USB charging cable bought this morning from Tesco. The end that plugs into your iPhone is actually bi-directional, i.e it can go in both upside down or downside up - clever design from Apple. However, on an unlicensed cable it can only go one way therefore if you're getting the message above try unplugging cable at phone end and turning the other way up and it should work perfectly. That maybe the reason why some people are getting an intermittent problem.

Turning my 'eBay' cables around makes no difference - as the cable doesn't have the 'chip' in it it won't work and therefore defunct :(

This is crazy - if they charged a reasonable amount for the cables in the first place the market wouldn't be flooded with cheaper alternatives

I have had all the iPhones from 3G (now a 5s) own 2 iPads a mac server, mac book pro etc etc but this 'protection' really annoys me!

Any cable should work and creating a monopoly like this is BANG out of order - ok copyright/protect your main products but accessories should be open to the market - what next will they be prosecuting case producers for producing none apple certified cases???

Very very angry - not only for the environmental waste this has created in the now millions of cables that were of perfect working order before this iOS update

Dear SamsMochi,

After upgrading to IOS7 on my Iphone5, even I have faced the same issue, even though I have the original apple lightening connector. To my knowledge, this might be a bug in ios7 or 7.0.3(I am using 7.0.3).

I did experiment to a little to see a workaround and after 2 days, I found a good work around which is working:)

As you are aware that, the IPHONE 5 lighteting connector, can be used either way on the phone-end.(On the other end, there is USB connector which connectes to power adapter).

Try reversing the connector cable on the "phone-end" and see whether it starts charging.

If it works(it should work, if you are running the same specs of IOS and Phone model, as I am), then find out the side, which is actually working and make a mark or sign and always use the same side which you connecting the connector cable on the phone-end.

Hope this helps. Let me know, if my explainantion is not clear:)

Hello,

After upgrading to IOS7 on my Iphone5, even I have faced the same issue, even though I have the original apple lightening connector. To my knowledge, this might be a bug in ios7 or 7.0.3(I am using 7.0.3).

I did experiment to a little to see a workaround and after 2 days, I found a good work around which is working:)

As you are aware that, the IPHONE 5 lighteting connector, can be used either way on the phone-end.(On the other end, there is USB connector which connectes to power adapter).

Try reversing the connector cable on the "phone-end" and see whether it starts charging.

If it works(it should work, if you are running the same specs of IOS and Phone model, as I am), then find out the side, which is actually working and make a mark or sign and always use the same side which you connecting the connector cable on the phone-end.

Hope this helps. Let me know, if my explainantion is not clear:)

UglyHunk

That doesnt work with iOS 7.0.3

Dearspheon1969,

It indeed works on ios 7.0.3. I have posted some snaps for your reference,

To give further info,

When the reverse the connector to the "not working side-Lets say Side-B" side on the phone-end, I am getting "Not certified error message and phone doesnt charge or recognise"

When the reverse it back the "working side-Let's say side-A" it starts charging and ofcourse there is no error message,

1st image: My Phone model and ios 7.0.3 screenshot from phone

2nd Image: When using the "not working side-Lets say Side-B", error message - ofcourse no charing.

3rd Image: When using the "working side-Lets say Side-A", error message - Ofcourse charging now:)

4th Image: The snap of the marker or sign(blue color-highlighted) I made on my connector to distinguish the "Working Side from Non-Working Side"

5th Image: The side of the connector, which does not work and there is no marker I made(Which signfies, that this side would give the error)

I did play with this trick many times, and all the times it worked fine to my logic:)

Please enjoy this workaround:) If you still dont believe, please let me know, I will make a youtube video to relieve any doubts:)

Message was edited by: UglyHunk

It has nothing to do with doubting it doesnt work - You dont think I have tried that?

The 5 lightning cables I have do not work, they dont work the other way around and they dont work if you put in twice ie after entering lock screen

You cable must be single sided but certified!

There is no such thing as a sigle-sided "certified" cable.

Here's the deal in a nutshell... Genuine Apple cables (and certified 3rd party cables) have a small chip in them with a small set of code. They will work unless defective. Period.

Then there are 3rd party cables that are not certified. They all fall into a couple of categories:

1. Cables that use a hacked chip that reasonably duplicates the anticipated data iOS is looking for when cable is connected, thus it works (I apparently have a couple of these non-certifed cables that work just fine).

2. Cables that use a hacked chip that doesn't reflect the correct info/code for iOS to recognize it - these cables will not work, or MIGHT work after dismissing the warning message (rare).

3. Cables that have a chip (or not) that essentially does nothing - these may have worked ok prior to iOS7, but now do not. - this is the most common super-cheap cable on eBay. Some are very poorly made, regardless of the presence of a chip or not).

I submit - if you have a genuine Apple (or certified/licensed) cable, and it still is not recognized - either the cable is broken/defective in some way, or your phone has a hardware issue.

But don't forget - there are knock-off cables out there that CLAIM to be certified/licensed that are not.

My own experience - I purchased my iPhone 5S at an AT&T store. I wanted an extra cable to keep in my truck. They sold me oen of their own AT&T branded cables. It works (in fact, it is plugge dup to my phone and my MacBook Pro right now). It was rather expensive for a cable - but I believe it is an officially licensed/certified cable.

I bought two cheap cables from a seller on eBay that claimed (in fact, the eBay item page is still live, and still claims to be compatible) - $2.20 each. Neither works at all under any circumstances - turn cable over, try in different power sources, etc. They just flat-out do not work.

I ordered a genuine Apple cable from a seller on eBay - it is a legit cable, so it works just fine.

I ordered a pair of 3rd party cables (no menton in the ad or the limited packaging, consising of a little plastic bag) of being certified - no Apple logos, no nothing. These are very long and ribbon shaped. I love them, as they give me a lot more working room - and they work - doesn't matter which direction the plug is turned. No issues at all. I suspect these cables fit into #1 above. $5.99 for two cables, shipped.

Might Apple release yet another iOS update that causes my working 3rd Party cables to quit... maybe. But for now, I'm not too frustrated.

I have a non-certified cable that works just fine to charge when the phone is on (appart from the obvious anoying "not certified" message) but, if I drain my battery to the point where it turns itself off, the phone simply doesnt accept the charge from an off state and I cant get it to turn back on without a "apple certified [overpriced] cable" plugged into it. This is just one more reason why Im highly considering letting go of my iPhone. You gotta loosen up Apple. I mean seriously? Its a feaking cable!

The iPhone 5 and above (5, 5C, 5S, iPad 3, iPad 4, iPad Mini) all will have this problem thanks to Apple's new and more sophisticated/advanced lightning port. If you guys are mad because your "cheap crap" is not certified that's your problem. Apple has worked hard on these technologies and you should respect that, and our country, instead of buying cheap knockoffs from Asia.

Now, if your problem is from a MFI (Made for Apple) cable. Then, Apple is very kind on this matter. Simply call them up/Go to the store (Going in the store is much more prefered as they are more nicer and more lenient on their rules than usual) and just tell them you're problem, and they'll replace it, free. I speak from experience from 3 broken iPod cables, and a MagSafe 60WATT charger (Which was also out of warranty) all for free shows, that if you get the product from Apple, Apple will glady help you out.

Isn't the Iphone manufactured in Asia????

I think that you're missing the point that most here are making.

All that Apple need to do to stop their loyal customers (who already pay considerably more for their products than for equivalent PC / Android items) from buying cheap equivalents is to be fair on pricing. A 28 pin to lightning adapter £25 is unacceptable given production costs. A lightening to USB cable £15. If others can copy these and sell them for £3 and still make a profit it shows how obcene a mark-up Apple is making - out of their loyal customers...

Either you are a paid spokesperson for apple or an idiot because the iPhones are made in Asia, the same country, China, as most knock offs. I loved it how apple is removing from this discussion most complaints including mine. go apple for 1st amendment rights. Definitely last apple product now.

Shivinate, or should I say apple, seems to have missed the point!

Look, complaining about this doesn't help. I agree it's partially Apple's fault (I am in no way an idiot, or affiliated with apple. You don't have to buy the apple cable. Simply buy an MFI cable.