SamsMochi

Q: iPhone 5s 'This cable or accessory is not certified and may not work reliably...' help?

What is happening here?

 

I keep getting this stupid message even when no charger is plugged in!

 

I'm using the official charger that came with the iphone 5s box. I have other lightning connectors and thought maybe switching them would fix it but it hasn't.

 

Is there something wrong with my 5s? Do I need to clean the port on the bottom of the phone? I've only had the 5s for about a week. I am using official apple chargers.

 

This started happening after my batter drained and I put the phone on charge. Is it a software bug?

 

Any help would be appreciated.

 

P.s. The message ONLY appears when it is not on charge. Which is studpily weird.

iPhone 5s, iOS 7.0.2

Posted on Sep 28, 2013 9:25 AM

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Q: iPhone 5s 'This cable or accessory is not certified and may not work reliably...' help?

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  • by Westcoaster35,

    Westcoaster35 Westcoaster35 May 19, 2014 2:23 PM in response to SamsMochi
    Level 1 (0 points)
    May 19, 2014 2:23 PM in response to SamsMochi

    An FYI, as part of my profession is investigation into fires, I have personally looked into this as our area has had 4 fires (though you cant call them fires), linked to Iphone 5's.  The cords burned up, but cannot produce enough heat to do an damage beyond the cored itself.  There have been dozens of cases in the US of Lightning Cables burning up I know of.

     

    The cords in question were Lightning Cables from Apple.  3 of them were purchased within 2 months of the fire, while the other was from the original puchase of the phone.

     

    I've also looked into speculated fires occurring with knock off cables and there has not been one to date.  This is not to be confused with unlicesned "Chargers", those could have the risk of fire if they are not built with the proper protection to prevent any type of surge.

     

    To understand why a cable may or may not overheat, catch fire, or burn up.. you have to understand what puts a cable or wire at risk of over-heating a fire.  Two things to look at:

     

    1.  Does the wire or cable have a break in the line

    2.  Is the material used to sheath the wire made for it's intended purpose.

     

    We know from Apple's lightning cables that (2) the sheathing is not made for it's intended purpose because (1), they very easily frey and break.

     

    This is why there are many reported cases of Lightning cables burning up.  If your Apple Lightning cable has any type of a notch, frey or break in the line close to where it plugs into your iphone 5 (like many have), if you can manage to make it charge, touch the end of it and see hot it gets, its pretty bad.

  • by Joramw,

    Joramw Joramw May 21, 2014 9:20 PM in response to Westcoaster35
    Level 1 (0 points)
    May 21, 2014 9:20 PM in response to Westcoaster35

    I discovered something susspicious with this proble: We have two Apple 5c phones and they both were charging just fine with three None-Apple cable, until today at 3pm. Both phones would not charge with either of the three cables. They were just fine at 2pm. 2 iphones and three cables. However, they both charge well with the original iphone charging cable. Ooops! what's going on here?

     

    Can someone mathematically inclined calculate the odd of such a coincident?

  • by caljim,

    caljim caljim May 22, 2014 8:56 AM in response to Joramw
    Level 1 (0 points)
    May 22, 2014 8:56 AM in response to Joramw

    @Joramw, this is the prevailing issue with this problem.  It comes out of nowhere and corrolates with no events of any kind.  This happens with official Apple cables or others.  Myself and many others on this thread used only the cable that came with the device.  It seems to happen randomly.  This kind of software bug is a ***** to find a fix.  If there was a distnict pattern it would have been fixed long ago.

     

    There are medical issues like this also.  Every doctor has a different treatment and none of them solve anything.  In this case there is often a physical bug but no one has it figured out yet.

     

    Jim

  • by sorcererbg,

    sorcererbg sorcererbg May 23, 2014 9:11 AM in response to SamsMochi
    Level 1 (0 points)
    May 23, 2014 9:11 AM in response to SamsMochi

    This is an incredibly stupid move by Apple. Nobody could convince me that it's about security and safety...

     

    I bought two Lightning to 30-pin Adapters to use my two 4s chargers with my 5s iPhone.

     

    Price on Amazon - 3$:

    http://www.amazon.co.uk/gp/product/B00IA95L2A/ref=oh_details_o00_s00_i00?ie=UTF8 &psc=1

     

    Price on Apple for the same thing - 60$

    http://store.apple.com/us/product/MD823ZM/A/lightning-to-30-pin-adapter

     

    This is just a piece of metal and plastic. It's ridiculous.

     

    Apple, please remove this ridiculous software. I also have a car charger. Should I just throw them away because I paid a bunch of money for your new device? That's how you reward loyalty?!!

  • by tonefox,

    tonefox tonefox May 23, 2014 9:43 AM in response to sorcererbg
    Level 6 (9,281 points)
    May 23, 2014 9:43 AM in response to sorcererbg

    Not quite just a piece of metal and plastic:

     

    teardown

  • by Acollins10,

    Acollins10 Acollins10 May 29, 2014 7:17 AM in response to Mshirk
    Level 1 (0 points)
    May 29, 2014 7:17 AM in response to Mshirk

    MShirk, the answer to your question is, they tell you to buy a new phone. This happened to me last week. My phone was 26 days out of warranty. $270 for a replacement phone without even being able to tell me what happened to it. I told them no thanks, I would absolutely not buy another phone that is obviously faulty if the hardware is going to stop working at 1 year and 26 days with no explanation.

  • by AndroidBound,

    AndroidBound AndroidBound May 29, 2014 7:51 AM in response to tonefox
    Level 1 (0 points)
    May 29, 2014 7:51 AM in response to tonefox

    tonefox...no it's not just a piece of metal and plastic.  But you are completely missing the point aren't you?  Yes the iPhone is the best interface (IMHO) but this BS with making us pay for overpriced accessories is just bad business. 

     

    How many more "official" phone covers do you think would sell at the store if they didn't insist on charging over 5 times and in some cases (ha...I made a pun) over 10 times the price available online or at other retailers? 

     

    I don't have to be a psychic to divine what that ******* VP of marketing (let me be clear...I'm not saying he/she is an *******...ALL VP of marketing are ********...not just the apple one) said at the meeting, "Well we can't stop the cases, but Jones here in development has figured we can change one line of code and those idiots will HAVE to buy our chargers...hahahahahahaha!"

  • by tonefox,

    tonefox tonefox May 29, 2014 8:01 AM in response to AndroidBound
    Level 6 (9,281 points)
    May 29, 2014 8:01 AM in response to AndroidBound

    I'm not missing any point, just refuting the mistaken statement "This is just a piece of metal and plastic.".

     

    You might like to ease up on the use of asterisks and imagination.

  • by AndroidBound,

    AndroidBound AndroidBound May 29, 2014 8:21 AM in response to tonefox
    Level 1 (0 points)
    May 29, 2014 8:21 AM in response to tonefox

    You are attempting to deflect the argument.  Everyone knows it's not a piece of metal and plastic.  And I will continue my fanciful ways and imaginations all I want.  Here's a few quotes just to annoy you.  """"""""""""""""""""

     

    And a pun...

     

    "Did you hear about the optometrist that fell into a lens grinder and made a spectacle of himself?" 

     

    If you keep it up I'll start imagining more things....

  • by anthonyfromshiloh,

    anthonyfromshiloh anthonyfromshiloh Jun 16, 2014 2:29 PM in response to SamsMochi
    Level 1 (0 points)
    Jun 16, 2014 2:29 PM in response to SamsMochi

    Bottom line - it's a nuisance and users should have at least the right to disable this message in the settings.

  • by sloanSeven,

    sloanSeven sloanSeven Jun 17, 2014 3:55 PM in response to SamsMochi
    Level 1 (0 points)
    Jun 17, 2014 3:55 PM in response to SamsMochi

    For me it was lint in the iphone jack. It finally stop charging altogether. 5 minutes with a paperclip resolved the issue, guy the genuis bar says he gets two of these a day,

  • by jodieding,

    jodieding jodieding Jun 22, 2014 10:01 PM in response to SamsMochi
    Level 1 (0 points)
    Jun 22, 2014 10:01 PM in response to SamsMochi

    I have the same issue, but it seems to have only started happening after I dropped my iPhone into a puddle of water. I'm pretty sure the water got into the lightning connector port and thus the notifications have been popping up. The notifications slowly went away the first time my phone had water damage, and has since returned as I dropped it in water again.

    Not entirely sure if this is the root of the problem, but seems to be the reason why my phone is acting up (completely my fault an not Apple's)

  • by imac,

    imac imac Jun 26, 2014 9:01 PM in response to sloanSeven
    Level 1 (0 points)
    Jun 26, 2014 9:01 PM in response to sloanSeven

    Same for my iPhone 5S. The 'not certified' problem with official Apple chargers & cables was fixed by simply cleaning out the lint in the lightning jack.

  • by mehrdad.rezaei28@gmail.com,

    mehrdad.rezaei28@gmail.com mehrdad.rezaei28@gmail.com Jun 27, 2014 2:35 AM in response to SamsMochi
    Level 1 (0 points)
    Jun 27, 2014 2:35 AM in response to SamsMochi

    id

  • by punkass94,

    punkass94 punkass94 Jul 17, 2014 12:33 PM in response to Michael Battenfield
    Level 1 (0 points)
    Jul 17, 2014 12:33 PM in response to Michael Battenfield

    I think its dumb that we cant use the "uncertified" cables. some are way more durable than the apple cables and for less money. I am sick of apple already. Cant wait to trade over to Samsung.

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