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HT1947: Set up Remote app for iPhone, iPad, and iPod touch

Learn about Set up Remote app for iPhone, iPad, and iPod touch

HT1947 on my remote app the apple tv icon does not appear anymore just my library which never has before.

577 Views 1 Reply Latest reply: Sep 30, 2013 11:41 AM by mario49 RSS
fuzzjunk Calculating status...
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Sep 28, 2013 10:54 AM

on my remote app the apple tv icon does not appear anymore just my library which never has before.

Apple TV
  • mario49 Community Specialists Community Specialists (1,735 points)

    Hello fuzzjunk,

     

    Thanks for using Apple Support Communities.

    For more information on this, take a look at:

     

     

    iOS: Troubleshooting AirPlay and AirPlay Mirroring

    http://support.apple.com/kb/TS4215

     

     

    Try these steps first

    • Verify that your iOS device's software is up to date.
    • Verify that your iOS device has Wi-Fi turned on. Enable Wi-Fi on your iOS device by going to Settings > Wi-Fi.
    • All AirPlay-enabled devices must be connected to the same Wi-Fi network.
      • Some Wi-Fi network configurations offer a Guest Network. On your Apple TV, go to Settings > General >Network and ensure that you're connecting to the same Wi-Fi network on your iOS device. On your iOS device, tap Setting > Wi-Fi and confirm that this matches your Apple TV.

     

     

    Best of luck,

    Mario

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