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can't open a URL on my Ipad it says becouse my ioad isn't conected to the internet while my internet is working perfect wat can I do ?

can anyone help me please

iPad, Other OS

Posted on Sep 28, 2013 1:09 PM

Reply
Question marked as Best reply

Posted on Sep 30, 2013 11:21 AM

Hi gunterfrombel,


If your iPad is connected to your network but you're not able to browse the internet, I recommend this article:


iOS: Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/ts1398

Unable to access the Internet while connected to Wi-Fi

  1. If you're using a public or commercial network, you may need to log in or subscribe.
  2. Check to see if you have a self-assigned IP address:
    1. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap User uploaded file.
    2. If your IP address is 169.254.xxx.xxx, you may not be able to access the Internet.
  3. If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
    • If they do not, consult with your network administrator or ISP for further assistance.
    • If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
      • previously connected Wi-Fi networks and passwords
      • recently used Bluetooth accessories
      • VPN and APN settings

Cheers,

- Ari

1 reply
Question marked as Best reply

Sep 30, 2013 11:21 AM in response to gunterfrombel

Hi gunterfrombel,


If your iPad is connected to your network but you're not able to browse the internet, I recommend this article:


iOS: Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/ts1398

Unable to access the Internet while connected to Wi-Fi

  1. If you're using a public or commercial network, you may need to log in or subscribe.
  2. Check to see if you have a self-assigned IP address:
    1. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap User uploaded file.
    2. If your IP address is 169.254.xxx.xxx, you may not be able to access the Internet.
  3. If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
    • If they do not, consult with your network administrator or ISP for further assistance.
    • If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
      • previously connected Wi-Fi networks and passwords
      • recently used Bluetooth accessories
      • VPN and APN settings

Cheers,

- Ari

can't open a URL on my Ipad it says becouse my ioad isn't conected to the internet while my internet is working perfect wat can I do ?

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