3 Replies Latest reply: Nov 6, 2013 12:52 PM by John Krumm
eblowden Level 1 Level 1 (0 points)

I recently downloaded ios7 and the newest update.  Since I first updated, my iPhone 4s won't sync with my itunes library.  Can anyone help me out?


iPhone 4S, iOS 7.0.2
  • dilbert41 Level 4 Level 4 (2,655 points)

    Did you update iTunes on your computer to 11.1 ?

  • eblowden Level 1 Level 1 (0 points)

    My computer says I have iTunes 11.1.  I'm not a super savy computer person.

  • John Krumm Level 1 Level 1 (0 points)

    This is a known problem that is affecting many 4S owners, including my wife and me. If you read the forums there seems to be no single fix, and often no fix at all. On our phones the music app won't even start without crashing, and we wake up every morning to a message that our phones haven't been backed up to iCloud in X number of weeks, so we need to plug it in and connect to wi-fi (which they were all night). Apple has essentially broken the 4s for many users with iOS 7, so we have to sit tight and hope for some programming crumbs to dribble our way with a bug fix, or upgrade.