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Oct 10, 2016 3:37 PM in response to ajal1by Kayleigh_lou,I had this problem but then I clicked on my iphone (the little iphone button next to the drop down menu) the clicked on music in the settings section and it says sync all music libraries. Hope this helps. :-)
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Oct 18, 2016 12:09 PM in response to Kayleigh_louby trampslykeus,This problem rears its ugly head every now and then. It is a **** nuisance. Eventually Apple release a new version that fixes it for a while. Obviously they don't know what actually causes it. The answer probably is to buy a new mp3 player that doesn't rely on Itunes.