My Magic mouse only tracks on glossy surfaces. It has stopped working on any other surface, even mouse pads! Please help!
My wireless magic mouse is over 2 years old and had been working just great. It was only last week that it suddenly stopped tracking on my mouse pad that I usually work on. The batteries inserted were on low power so I replaced them with brand new ones but the problem remained the same.
Upon further research, I found the mouse to track on the metallic surface of my Macbook Pro. I found out that it only works on shiny/glossy surfaces. I am using a gloss paper over my mouse pad and it seems to track normally. Other features such as clicks, scroll work perfectly.
I took it to the Apple service center and even they said that they had never seen such a weird case with the mouse. They connected it to their computer and the problem lasted. I have already cleaned the sensor area and battery connector points several times, changed batteries but the problem remains. It simply won't track on a non shiny surface.
Please help. I cannot do without my mouse! Is there a way to hard reset the magic mouse?
Apple Wireless Magic Mouse-OTHER, OS X Mountain Lion (10.8.5)