1 Reply Latest reply: Sep 30, 2013 11:38 AM by jason269
UMMichelle Level 1 Level 1
expertise.applewatch
Apple Watch

i just upgraded from the 4s to the 5s.  How do i turn off the need to put in a code to listen to voicemail? thanks


iPhone 5s, iOS 7.0.2
Solved by jason269 on Sep 30, 2013 11:38 AM Solved

Hi, UMMichelle. 

 

Thank you for the question. 

 

I would recommend going through the steps in the article below.  Most of the time section eight resolves the issue as the Visual Voicemail password needs to be reset. 

 

iPhone: Troubleshooting voicemail

http://support.apple.com/kb/TS4430

 

Cheers,

 

Jason H.