1 Reply Latest reply: Sep 28, 2013 4:35 PM by Winston Churchill
wkis Level 1 (0 points)

I bought an In-App app.  I got an emailed receipt of the purchase but it is not downloaded anywhere nor is it listed as purchased. Where can I find it?

iPhone 4
  • Winston Churchill Level 10 (93,270 points)

    Welcome to the Apple Community.


    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.


    Currently, if your purchase happens to be your most recent purchase you will need to click the large ‘Report A Problem’ button under the list of previous purchases in order to reveal the ‘Report A Problem’ link for your recent purchase. If your purchase is listed as a previous purchase use the small arrow on the left side of its listing.


    Alternatively you can use the receipt email to report a problem.