Skip navigation

iPhone iTunes Sync - hung on step 7 "Waiting for changes to be applied"

881 Views 1 Reply Latest reply: Oct 28, 2013 6:36 PM by Spencer Lewis RSS
taquitopete Level 1 Level 1 (0 points)
Currently Being Moderated
Sep 28, 2013 5:41 PM

My iPhone won't finish the iTunes sync when plugged into my Macbook Pro.  It's been hung on step 7 (Waiting for changes to be applied) since before Notre Dame lot to Oklahoma.  What can I do?  I have a new iPhone 4S on iOS7.  Syncing over WiFi doesn't work either in that case the computer and phone can't even see each other to get started.

iPhone 4S, Mac OS X (10.7.5)
  • Spencer Lewis Level 1 Level 1 (20 points)

    I've been having the same problem. It would either get stuck at "Waiting for changes to be applied" or "Waiting for items to copy". My last successful sync was on 10/15. Tried a number of times either via wifi or direct connect.


    Solved it in the following fashion:


    1. Connected the phone to the computer via Lightning cable.
    2. My phone was set to back-up to iCloud. Changed that setting to back up to the computer.
    3. Unchecked the "Sync Music" option under the music tab.
    4. Hit apply.
    5. After a wait - the back-up completed and all the music was removed from my phone.
    6. Once it was done, re-checked "Sync Music" - it got past "Waiting for Changes to be Applied" at this point.


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.