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Vtpalmers
Level 1 (0 points)

Q: Recovering photos in the icloud

When setting up the IPad and Icloud, several albums from the photostream went missing.  How do we retrieve photos from the icloud?

iPad (4th gen) Wi-Fi, iOS 7.0.1

Posted on Sep 28, 2013 5:57 PM

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Vtpalmers

Q: Recovering photos in the icloud

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Sep 28, 2013 6:06 PM in response to Vtpalmers
    Level 10 (104,521 points)
    Apple TV
    Sep 28, 2013 6:06 PM in response to Vtpalmers

    Welcome to the Apple Community.

     

    Photostream in the cloud only keeps photos from the last 30 days (subject to a 1,000 photo limit). When photostream syncs the photos to your device they will stay there until deleted, which means you may well have more photos in your photostream album on your device than there are in photostream in the cloud.

     

    The consequence of this is that if you turn photostream off and on again on your device (or enable it for the first time), it will only be populated with photos from the last 30 days, which may not be all the photos that were previously in the photostream album on that device.

  • by photomom34,

    photomom34 photomom34 Sep 29, 2013 9:03 PM in response to Winston Churchill
    Level 1 (0 points)
    Sep 29, 2013 9:03 PM in response to Winston Churchill

    WHAT????

     

    WHAT HAPPENS TO THE REST OF THE PHOTOS?

     

    I PAID EXTRA MONEY FOR ICLOUD STORAGE. THIS MEANS THEY ARE ALL DELETED? ALL MY BABY'S PHOTOS?

  • by pvonk,

    pvonk pvonk Sep 30, 2013 1:32 PM in response to photomom34
    Level 6 (13,739 points)
    Sep 30, 2013 1:32 PM in response to photomom34

    The rule is to always sync photos to a computer for archiving.

     

    As for using photo stream, that is a syncing service, not a storage service.  But photos currently stored on the stream servers do not count towards your icloud storage limit.

     

    As for your photo stream photos, if they don't sync down when turning on photo stream, they have been deleted (due to the 30 day/1,000 photo limit rule).