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cable not certified unable to charge unable to charge

184 Views 1 Reply Latest reply: Sep 29, 2013 4:08 AM by lllaass RSS
ipodoFF Calculating status...
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Sep 28, 2013 8:25 PM

After installing iOS7 I cannot charge my itouch for 2 days since my upload, my cords and usb and computers (I've tried 2) and portable recharger, none work, my ipod just comes up with the same warning so i am unable to charge Totally losing my mind. Please someone have an idea?


Message was edited by: ipodoFF

iPod touch, iOS 7
  • lllaass Level 10 Level 10 (135,400 points)

    - See:      

    iPod touch: Hardware troubleshooting

    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.

    - Try another charging source

    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings      

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up                                                                

    - Restore to factory settings/new iOS device.             

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar                       



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