Help with error code 9006?

Question

Help with error code 9006?

Hi, I'm sure this has been asked before... am running Windows 7 64-bit with the latest iTunes. (Dell laptop, i7 CPU, 16 gigs RAM, btw.) Have downloaded many movies and shows without any trouble. However, I am trying to download the latest Start Trek movie, which is a 4.44 gig file, and I consistently get a 9006 error at exactly the 450mb point. (It is always exactly 450mb, not 449, not 451. 🙂 I have tried the following:

Disable firewall

Disable Antivirus

Delete partially downloaded file

BTW I just downloaded a different movie with iTunes that is about 2 gigs with no problems. laptop is connected to the local network via gigabit ethernet and to the internet via ADSL. IE version is 10.0.9200.

TIA for any suggestions!

- Bob

Windows 7

Posted on Sep 29, 2013 12:37 AM

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Answer 1

Sep 29, 2013 1:26 AM in response to FossilApostle

PS, I just installed a fresh copy of iTunes on a different PC, authroized it, and tried to download the movie... the result was exactly the same, it stopped at exactly 450mb.

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Answer 2

AnaMusic

Level 9

57,562 points

Sep 29, 2013 1:31 AM in response to FossilApostle

Try this discussion...

https://discussions.apple.com/thread/4286818

From the More Like This section on the right.

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Answer 3

Sep 29, 2013 1:58 AM in response to AnaMusic

Anamusic,

Thanks, I tried everything in that article that was relevant, including resetting my IP stack - unfortunately I still get exactly the same result.

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Answer 4

AnaMusic

Level 9

57,562 points

Sep 29, 2013 1:59 AM in response to FossilApostle

What Country are you in...?

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Answer 5

Sep 29, 2013 2:01 AM in response to AnaMusic

USA

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Answer 6

AnaMusic

Level 9

57,562 points

Sep 29, 2013 2:03 AM in response to FossilApostle

Have you tried/seen this Support Article > http://support.apple.com/kb/TS3694

That is all I can find on that error code... apart from the More Like This section.

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Answer 7

Sep 29, 2013 2:03 AM in response to FossilApostle

BTW, the fact that I have only seen this problem with one file out of many dozens (at least) and the fact that it always fails at exactly the same spot and does so on multiple computers would normally suggest to me that there may be a problem with the file. of course I have no way to verify this...

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