HT201659: Use Restrictions in iTunes on your Mac or PC

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Quokka7
Level 1 (0 points)

Q: Question

My son used my iPad and now I can't update apps as it is asking for his password not mine

I am logged in as normal but that I'd request doesn't change. Any suggestions?

Posted on Sep 29, 2013 1:39 AM

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Quokka7

Q: Question

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  • by mende1,

    mende1 mende1 Sep 29, 2013 1:41 AM in response to Quokka7
    Level 10 (93,329 points)
    Desktops
    Sep 29, 2013 1:41 AM in response to Quokka7

    Welcome to Apple Support Communities

     

    He logged in using his Apple ID and he installed apps. As you are using your Apple ID now, the App Store is asking you for his Apple ID to update the apps he installed, so type his password and these applications will be updated.

     

    There's no workaround, apart from downloading those apps with your Apple ID. If you don't need them, you can just delete them

  • by AnaMusic,

    AnaMusic AnaMusic Sep 29, 2013 1:41 AM in response to Quokka7
    Level 9 (57,248 points)
    Sep 29, 2013 1:41 AM in response to Quokka7

    If they are Apps that were downloaded / purchased using your son's Apple ID that is why you cannot update them. They are tied to his Apple ID.

  • by Quokka7,

    Quokka7 Quokka7 Sep 29, 2013 1:45 AM in response to Quokka7
    Level 1 (0 points)
    Sep 29, 2013 1:45 AM in response to Quokka7

    The apps I am trying to update are ones I installed not my son

    He logged in to check something I don't believe he installed anything.

    My ID works in other areas just not apps update

  • by mende1,

    mende1 mende1 Sep 29, 2013 1:46 AM in response to Quokka7
    Level 10 (93,329 points)
    Desktops
    Sep 29, 2013 1:46 AM in response to Quokka7

    He installed apps with his Apple ID and they require his password to be updated. Type his password to update them, don't update the apps or remove them if you don't need them, so you will get rid of this message

  • by Quokka7,

    Quokka7 Quokka7 Sep 29, 2013 1:51 AM in response to mende1
    Level 1 (0 points)
    Sep 29, 2013 1:51 AM in response to mende1

    The apps I am trying to update are mine