HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch

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Sorrel7

Q: I cannot slide to unlock my iphone or slide to power off - the touch screen is not working - I downloaded ios7 about two hours ago.....

I downloaded ios7 aout two hours ago and now cannot slide to unlock my phone or slide to answer calls - the touch screen does not seem to be working at all.

iPhone 4S, iOS 7.0.2

Posted on Sep 29, 2013 4:42 AM

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Q: I cannot slide to unlock my iphone or slide to power off - the touch screen is not working - I downloaded ios7 about two hours ago ... more

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  • by Kronstat_Kid,

    Kronstat_Kid Kronstat_Kid Oct 13, 2015 10:10 PM in response to Ralph9430
    Level 1 (0 points)
    Oct 13, 2015 10:10 PM in response to Ralph9430

    An hour ago, I was using my iPhone 6+ playing Tetrus . . . things were not reacting to my finger taps or strokes . . . shut the game down and watched TV . . . Picked up iPhone and could NOT "slide to open" or even "Shut Down" . . . have a stylus that ALSO did NOTHING . . . Used your Home and Sleep button simultaneously and it WORKS!! Thanks for the quick and easy answer.

     

    Running iOS 9.0.2

  • by Narellea,

    Narellea Narellea Feb 18, 2016 12:37 AM in response to Sorrel7
    Level 1 (0 points)
    Feb 18, 2016 12:37 AM in response to Sorrel7

    Pressing Power button and Home button together, then whilst holding you count to 20 slowly until the apple symbol shows and it should start up again normally.  Just pressing both buttons together quickly doesn't work and you'll get frustrated.

  • by HidayahTarmizi91,

    HidayahTarmizi91 HidayahTarmizi91 Mar 5, 2016 7:19 AM in response to Ralph9430
    Level 1 (0 points)
    Mar 5, 2016 7:19 AM in response to Ralph9430

    hello mr ralph! i'm form malaysia. thank you so much you fix my problem. before this i need to go to the repair center to fix this same problem, and he charged me RM45 (malaysia money convert) and now i can fix this problem by my own. thank you so much! yeayyyy

  • by here.isjohnny,

    here.isjohnny here.isjohnny Mar 21, 2016 11:42 PM in response to writenathan
    Level 1 (0 points)
    Mar 21, 2016 11:42 PM in response to writenathan

    Writenathan, BLESS YOU! Thank you for sharing! My phone's power button had stopped working, then a couple days later the screen wouldn't respond at all except when answering phone calls (so I knew it wasn't a broken screen!). Since the power button didn't work, I couldn't try the other tip to reset the device by holding the power button and home key. PUTTING IT IN THE FREEZER WORKED! It sounded a little hokey, but I figured it was worth a shot since I couldn't figure out anything else. I had it in the freezer only for an hour or two and then thawed it with my hands for a few minutes. I plugged it in and it turned itself back on (thank goodness, since I couldn't have turned it on!). No problems with the screen since! Weirdest, but easiest fix ever! Thanks again.

  • by iPhone 6 user 112,

    iPhone 6 user 112 iPhone 6 user 112 Jun 8, 2016 1:20 PM in response to srbarca
    Level 1 (4 points)
    Jun 8, 2016 1:20 PM in response to srbarca

    MY iPhone screen is completely dark but Siri still works. For some reason I can't see anything. How do I fix this?  I have an iPhone 6.

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