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My iPhone 5 overheated yesterday and now it won't turn on. When I plug it to charge it only flashes the Apple logo. I've restored my device on iTunes but it's still not turning on. Help!

So I charged my phone yesterday but it didn't seem to get charged because the battery percentage went lower instead of higher after I plugged out my phone. Then the battery percentage subsequently got lower even faster, jumping from 28% to 15% within ~a minute. It was very hot too, so maybe overheating was the problem. Then I tried charging my phone again after leaving it to cool but it won't charge and keeps flashing the Apple logo.


I've tried to no use:

1. pressing the Power button and Home button together for a long time

2. restoring my device (on iTunes it says that my phone's updated, but it still won't turn on)


Should I just send my phone to Apple for them to fix it or for a replacement?

iPhone 5

Posted on Sep 29, 2013 5:12 AM

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My iPhone 5 overheated yesterday and now it won't turn on. When I plug it to charge it only flashes the Apple logo. I've restored my device on iTunes but it's still not turning on. Help!

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