Previous 1 2 Next 24 Replies Latest reply: Oct 23, 2013 1:03 PM by michaelfromcarefree Go to original post
  • ~Bee Level 7 Level 7
    Mac OS X

    Thumbs Up, Allan!

  • Saxman Level 2 Level 2

    OK Allan, here it is, (& Just before I was about to paste this, Safari re-booted yet again, for perhaps the 30th time today!)...


    Hardware Information:

              iMac (21.5-inch, Mid 2010)

              iMac - model: iMac11,2

              1 3.2 GHz Intel Core i3 CPU: 2 cores

              12 GB RAM


    Video Information:

              ATI Radeon HD 5670 - VRAM: 512 MB


    Startup Items:

              ArcanaStartupSound - Path: /Library/StartupItems/ArcanaStartupSound


    System Software:

              Mac OS X 10.6.8 (10K549) - Uptime: 3 days 13:33:57


    Disk Information:

              WDC WD1001FALS-40Y6A0 disk0 : (931.51 GB)

                        (null) (disk0s1) <not mounted>: 200 MB

                        Macintosh HD (disk0s2) /: 931.19 GB (484.65 GB free)


              OPTIARC DVD RW AD-5680H 


    USB Information:

              Brother MFC-5890CN


              Apple Inc. Built-in iSight


              Apple Computer, Inc. IR Receiver


              APC Back-UPS ES 450 FW:844.K2 .D USB FW:K2 


              Apple Inc. BRCM2046 Hub

                        Apple Inc. Bluetooth USB Host Controller


              Apple Internal Memory Card Reader


    FireWire Information:


    Thunderbolt Information:


    Kernel Extensions:

              com.globaldelight.driver.BoomDevice          (1.1)

              com.Cycling74.driver.Soundflower          (1.5.2)

              com.bresink.driver.BRESINKx86Monitoring          (9.0)


    Problem System Launch Daemons:

              [not loaded] org.samba.winbindd.plist


    Problem System Launch Agents:



    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist

              [loaded] com.bombich.ccc.plist

              [loaded] com.crashplan.engine.plist


              [loaded] org.macosforge.xquartz.privileged_startx.plist


    Launch Agents:



              [loaded] com.seagate.SeagateStorageGauge.plist

              [loaded] org.macosforge.xquartz.startx.plist


    User Launch Agents:

              [not loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist

              [loaded] com.cnet.ttengine.plist

              [loaded] com.crashplan.javacheck.plist


    User Login Items:




              AppCleaner Helper


              CrashPlan menu bar



    3rd Party Preference Panes:

              APC PowerChute Personal Edition



              Flash Player

              Flip4Mac WMV






    Internet Plug-ins:




              Flash Player.plugin


              Flip4Mac WMV Plugin.plugin

              Google Earth Web Plug-in.plugin




              QuickTime Plugin.plugin


    User Internet Plug-ins:


    Bad Fonts:



    Top Processes by CPU:

                 130%          WebProcess

                  18%          Safari

                  12%          activitymonitord

                   6%          EtreCheck

                   5%          Finder

                   3%          syslogd

                   3%          Boom

                   2%          WindowServer

                   1%          ClipGrab

                   1%          Activity Monitor


    Top Processes by Memory:

              2.48 GB            WebProcess

              2.23 GB            WindowServer

              848 MB             Mail

              632 MB             Safari

              356 MB             java

              160 MB             Preview

              147 MB             mds

              98 MB              Finder

              74 MB              coreservicesd

              74 MB              TextEdit


    Virtual Memory Statistics

              3.68 GB            Free RAM

              6.46 GB            Active RAM

              1.06 GB            Inactive RAM

              811 MB             Wired RAM

              4.55 GB            Page-ins

              316 MB             Page-outs



    Now, there's some programs running I don't know if I need or want, like perian, growl, houdah spot helper, iTunes helper, etc, and I have no idea why there are two Dropbox apps showing.  Also, I realized this incessant re-freshing didn't happen until I installed 5.1.9, so I looked into how I could downgrade back to 5.1.7 or 8, whichever would be more stable.


    But in doing so, I discovered one of my only enabled extensions, ClickToPlug is way, way outdated, yet, when I hit the update extensions button, it kept saying everything was, so I manually downloaded the most current one, and will install it, soon as I close out Safari.


    I also don't know why I can't get Java to keep opening itself back up, after I close it, plus, it's deselected in my preferences, so it's not supposed be running at all, any idea what's up with that?   thanks....

  • andyBall_uk Level 7 Level 7

    >>...don't know why I can't get Java to keep opening itself back up...


    [loaded] com.crashplan.javacheck.plist

    At the least, crashplan looks likely to be using it.

  • BDAqua Level 10 Level 10

    One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...


    PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive


    Reboot, test again.


    If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts (Users & Groups in later OSX versions)>Login Items window to see if it or something relevant is listed. Or an errant process eating up RAM.


    Check the System Preferences>Other Row, for 3rd party Pref Panes.


    Also look in these if they exist, some are invisible...











  • John Galt Level 8 Level 8

    Since your primary difficulty appears to concern Safari, the first step is to examine Safari for any Extensions that you do not recognize. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone. You can also toggle the Extensions off / on slider to "off" to disable all of them.


    Regarding Internet plug-ins read the following: Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues


    In addition to Safari extensions and add-ons, you are also using many third party system modifications as least one of which (Soundflower) appears frequently in crash reports. It has not been updated in years and its support forum is moribund. Soundflower itself may not the the cause, since it's a system audio modification likely to conflict with Global Delight's Boom product. Either one, or both of them could be a problem.


    Crashplan is another potential cause. No such subscription-based offsite backup services work well on a Mac. Use Time Machine and your own backup devices instead (Time Capsule or external hard disk drive).


    There are several other potential reasons your Mac will not perform as designed including AppCleaner. Junk like that is not required and is capable of causing damage that can only be rectified by reinstalling OS X, restoring from a backup, or completely erasing your system and rebuilding it from the ground up. Get rid of it and test your Mac for operation. If it does not perform normally, the possibility that AppCleaner resulted in system corruption must be considered.


    TechTracker is more superfluous junk and a potential cause of system instability. Your Seagate utilities may be a problem, as are any system modifications from Google.


    Any Mac as extensively modified as yours will be difficult to maintain, since it is practically impossible for every non-Apple software developer to determine if their system modification will not conflict with OS X and those of every other non-Apple software developer. Given the extent of system modifications resulting in the problems you're experiencing, that responsibility has now fallen to you.

  • Saxman Level 2 Level 2

    Well John, it's great that y ou are that aware of which programs wreak havoc with most Macs, now my question is, if this is true, why aren't there a list of top programs to avoid? It would make sense for Apple to post such lists, as would sure save them big bucks in having their tech support deal with so many screwed up systems, and help make more of their customers/users happy with their machines. Also, more experienced experts as yourself, would be doing the majority of users who simply want their Macs to do what they do, a huge favor, by posting a list of products to avoid, as well.

    Why should each individual user wait until their experience becomes so frustrating they must turn to discussion groups for answers, and then be told to painstakingly disable all extensions, then plugins, then third -party programs, etc., when given a little forewarning of which software to avoid, could save everyone from so much time &  energy wasted?


    You sound so sure of the danger of some of these very popular programs, and if this is in fact true, why keep it close to your vest?  Most regular users do not see every cool program, many found on Apple's own extension gallery, and on various reputable online sites, as "modifications to their system", but as avenues to accomplish various tasks. It seems that for trouble- free operation, one should use as bare- bones a machine as possible, according to advice as yours. If this were true, why would Apple have it's own App Store, and encourage people to buy more & more of the plethora of software programs, much of it "third-party", avialable there? Is this not a conflict of interest, if their interest is truly in maximizing their customers' positive experience?

  • ~Bee Level 7 Level 7
    Mac OS X

    Saxman --


    Really, if you don't want help, and just want to rant, we volunteers will put you on a "DNR" list.

    We are not "Apple."  You know that already.

    We have no clue why some of the apps are in the App Store.  We didn't make any of those decisions.


    You received a very thoughtful and tailored response from John as to the apps on your computer that may be causing damage. And your response is to lash out at him.

  • Saxman Level 2 Level 2

    I hardly think John's condescending response could be aptly characterized as "thoughtful".  He was in effect, scolding me for so greatly "modifying" my system, by installing "superfluous junk", despite much of the "junk" being helpful-sounding programs, with positive reviews by others.
    And to simply tell me to check out & delete any extensions &/or third party programs I "don't recognize" or "know what they do", means I could very well screw up things even more, by deleting something I may not recognize or know what it does, but is an essential program, as the article on 3rd party add -ons warns about.


    So my "lashing out" is simply the frustration of having various programs arbitrarily deemed "superfluous junk", without any explanation beyond his judgment. And since I don't know him, why should I simply do whatever he says, without question. I don't come here to simply be told what to do, as most of the workarounds offered in this forum don't actually solve many of the problems users have , but only cause more spent time & energy.


    Again, if in fact, there are certain popular programs which are known to badly screw up most systems, then why not create a post with a list of these dangerous add-ons, so many of the issues users not as knowledgeable have, might be avoided before they occur. The approach of suggesting new or less expert users do serious, often confusing & potentially even more damaging, troubleshooting, such as disabling all extensions, deleting various plug- ins & add-ons, simply because we don't recognize or know what they do, seems like waiting until the horse is out of the barn, whereas a list of software potentially hazardous to a Mac's health could prevent a lot of grief, no?

  • Saxman Level 2 Level 2

    Well, I did a RESET of Safari, yet even with only a fraction of the number of pages/windows open, it is still rebooting on its own, although not every half hour, but still far too often. Plus, I'm now having spinning wheels as I type, without much RAM being used, so the reset didn't do the job.
    I also ran the Hardware Test, which showed no problems. But now, for some reason, after re-booting, all but only a small number of the previously open email messages I had, disappeared! So I am totally confused as to what to even try, I've already done a re-install of my OS, which did nothing. I suppose I'd really like to re-install Safari 5.0.7 or so, at least I didn't have all the issues with the Web Content re-booting as I'm in the middle of stuff, and the Autofill worked much better. How to do this is my question? Do I just install one I have on a back-up disk, or do I need to install the Snow Leopard Combo download?

  • michaelfromcarefree Level 1 Level 1

    I discovered that the add-on Glims was a culprit in crashing Safari 7.0, after reading the log.


    To uninstall Glims, it is necessary to download their uninstaller and then change the security setting,

    to allow apps downloaded "from anywhere" in the Security & Privacy panel (System Preferences).

    This enables the removal of Glims.


    Restore security and reset security setting.


    Removing the following folder "WebpageIcons.db" from ~/Library/Safari AFTER Safari has closed,

    will allow the app to restore function.

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