HT5527: iCloud: Complimentary storage upgrades for former MobileMe members expired on September 30, 2013

Learn about iCloud: Complimentary storage upgrades for former MobileMe members expired on September 30, 2013
labanfromca

Q: When I go to system preferences (to upgrade Mac OSX) There's no icloud icon. There's a mobileme icon that has an Account Status error. What do I do from here?

When I go to system preferences (to upgrade Mac OSX) There's no icloud icon. There's a mobileme icon that has an Account Status error. What do I do from here?

Mac OS X (10.6.8)

Posted on Sep 29, 2013 9:50 AM

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Q: When I go to system preferences (to upgrade Mac OSX) There's no icloud icon. There's a mobileme icon that has an Account Status er ... more

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  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Sep 29, 2013 10:03 AM in response to labanfromca
    Level 9 (78,283 points)
    iTunes
    Sep 29, 2013 10:03 AM in response to labanfromca

    The minimum requirement for iCloud is Lion 10.7.5 (Mountain Lion preferred): the iCloud Preference Pane does not appear on earlier systems - the MobileMe pane appears on Lion and earlier but is non non-functional - you cannot now open or access a MobileMe account.

     

    To make use of iCloud you will have to upgrade your Mac to Lion or Mountain Lion, provided it meets the requirements.

     

    The requirements for Lion are:

     

    • Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
    • 2GB of memory
    • OS X v10.6.6 or later (v10.6.8 recommended)
    • 7GB of available space

     

    To purchase it you will have to ring Apple at the number given at the bottom left of this page.

     

    The requirements for Mountain Lion are:

     

    • OS X v10.6.8 or later
    • 2GB of memory
    • 8GB of available space

     

    and the supported models are:

     

    • iMac (Mid 2007 or newer)
    • MacBook (Late 2008 Aluminum, or Early 2009 or newer)
    • MacBook Pro (Mid/Late 2007 or newer)
    • Xserve (Early 2009)
    • MacBook Air (Late 2008 or newer)
    • Mac mini (Early 2009 or newer)
    • Mac Pro (Early 2008 or newer)

     

    It is available from the Mac App Store (in Applications).

     

    You should be aware that PPC programs (such as AppleWorks) will not run on Lion or above; and some other applications may not be compatible - there is a useful compatibility checklist at http://roaringapps.com/apps:table

  • by labanfromca,

    labanfromca labanfromca Sep 29, 2013 10:07 AM in response to labanfromca
    Level 1 (0 points)
    Sep 29, 2013 10:07 AM in response to labanfromca

    I don't think my previous question was clear. I'm just trying to upgrade my current icloud plan.

  • by Csound1,

    Csound1 Csound1 Sep 29, 2013 10:08 AM in response to labanfromca
    Level 9 (50,836 points)
    Desktops
    Sep 29, 2013 10:08 AM in response to labanfromca

    What version of OSX do you have? If it is 10.6.8 (per your profile) you can not access iCloud from your machine.

     

    Please check and post back.

  • by labanfromca,

    labanfromca labanfromca Sep 29, 2013 10:13 AM in response to Csound1
    Level 1 (0 points)
    Sep 29, 2013 10:13 AM in response to Csound1

    yeah I got 10.6.8 so does that mean i'm using my icloud (icloud calendar) from another machine? and to upgrade from the computer that has a more current OSX?

  • by Csound1,

    Csound1 Csound1 Sep 29, 2013 10:15 AM in response to labanfromca
    Level 9 (50,836 points)
    Desktops
    Sep 29, 2013 10:15 AM in response to labanfromca

    labanfromca wrote:

     

    yeah I got 10.6.8 so does that mean i'm using my icloud (icloud calendar) from another machine? and to upgrade from the computer that has a more current OSX?

    Yes, if you have access to a compatible Mac or a iPhone/iPad you can upgrade your storage from there.

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Sep 29, 2013 10:27 AM in response to labanfromca
    Level 9 (78,283 points)
    iTunes
    Sep 29, 2013 10:27 AM in response to labanfromca

    Note that the method for paying to continue your complimentary storage isn't entirely intuitive:

     

    If you wish to continue your current storage level, the instructions are here:

     

    http://support.apple.com/kb/HT5527

     

    Scroll down to 'How do I purchase my current plan?' and expand the section applicable to your computer or device.