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Level 1

1 points

Hotspot login cannot open the page because the network connection was lost. Why?

Everyttime I try to connect to the wifi, all I get is about a second of the phone saying it is connected, before I get a login page, with the web adress of "captive.apple.com".

The login page is black, and after about a second I get the message,

"Error Opening Page: Hotspot login cannot open the page because the network connection was lost"

I've tried restarting the phone, resetting the network data, everytihng I can think of but no luck.

How can I fix this?

iPhone 4, iOS 7

Posted on Sep 29, 2013 11:34 AM

Best reply

alterwolf

Level 1

19 points

Posted on Sep 29, 2013 10:28 PM

Good day everybody. I had the same issue and I got crazy but keep up work on it about 1 week to have the resolution.

Here is the simple steps to overcome this problem:

1. Choose your Wifi and get connected

2. On Wifi page at the bottom Turn On 'Ask to Join Networks'

3. Connect to your Wifi,

4. After connecting, you will see a blue ℹ next to your selected Wifi

5. Press the blue ℹ and get into the connection detail of your wifi

6. Turn on Auto-Join

7. Turn Off Auto-Login

8. Close settings

9. Go to Safari log with Hotel, Business wifi page