Restore locked iPad mini in airplane mode
Here's the scenario we're struggling with:
1. My daughter upgraded to iOS 7 last week, entered a new password and then promptly forgot it. (Or, as she claims, the iPad will not accept the password she used).
2. At some point along the way, the iPad was set to airplane mode.
3. After (?) number of unsuccessful attempts at the passcode, the lock screen shows "iPad is disabled." Seems like it's permanent now.
4. The iPad was setup to sync and back up through iCloud. To my knowledge, it has never been physically connected to a computer and synced through iTunes (I could be wrong on this. . . can't remember whether this was required at setup, but if so, that was the only time it was connected to iTunes).
5. So, I would now like to restore the iPad to the most recent backup in iCloud. I'm not sure exactly how to do this, but here are the options I've tried:
i. Initiate a restore through iCloud.com? There doesn't seem to be an option to view a backup or initiate a restore once signed in to the account. The closest option looks like "Find my iPhone", but again, the iPad is in airplane mode, so it can't locate it.
ii. Through iTunes? When I plug the iPad into a laptop, iTunes returns the following message, "iTunes could not connect to the iPad because it is locked with a passcode. You must enter your passcode on the iPad before it can be used with iTunes." Not helpful.
iii. Through the "iCloud Storage" program in MS Windows? This seems to be the most promising. I can view the time and the file size of the most recent backup; however, the only options available to actually do anything are to delete the backup file or buy more storage! Really?!
We're big Apple fans, but when did things get so complicated and unfriendly?
Please help. Thanks in advance.
iPad 2, iOS 7.0.1
