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Bmccoy411

Level 1 (0 points)

Q: how to restore missing songs

We are somehow missing all of our songs from our iTunes library. Does anyone know what causes this or how to fix it?

iPod shuffle (4th generation)

Posted on Sep 29, 2013 1:32 PM

I have this question too

Q: how to restore missing songs

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Helpful answers

by matt00,

matt00 Oct 1, 2013 8:43 AM in response to Bmccoy411
Level 5 (4,015 points)

Oct 1, 2013 8:43 AM in response to Bmccoy411

Hello Bmccoy411,

Thanks for the question, and welcome to Apple Support Communities.

The following article outlines the symptom of an empty library after updating. It may help to resolve your issue:

No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967

If the above did not resolve your issue, you may want to re-create your iTunes library:

iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451

Thanks,

Matt M.
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